Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Moderators aren't showing up under "Member Stats"
Avatar
Halo Diehards
Member
Free Members
sp_UserOfflineSmall Offline
Sep 18, 2014 - 7:19 pm

Last night I selected one of my usergroups to be moderators. There are four members in the usergroup, but at the bottom of the forums under "Member Stats" it says Moderators: 0

Do the members also have to be in the default Moderator usergroup to show up in stats? I put them there awhile ago just in case, but still don't see them.

I've tested that my usergroup works alone as moderator just now before coming to post.

I keep thinking I must be missing something...

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 18, 2014 - 8:10 pm

No, any registered user will show regardless of user group membership... of course, admins and mods are counted differently...

the stats are cached...  they run, by default, every hour, I believe...  the stats use wp cron to run... do you know of any issues with wp cron?

a way to test wp cron would be to make a blog post but scheduled it for the future, say 10 minutes... then wait and see if it shows up...

Avatar
Halo Diehards
Member
Free Members
sp_UserOfflineSmall Offline
Sep 20, 2014 - 2:10 am

I schedule posts all the time and there doesn't seem to be an issue. I don't use any caching plugins either (no idea if that would make a difference here, just shooting in the dark)

It seems like when I chose my UserGroup to be Moderators in Admin settings it didn't register for some reason. Once I put them individually into the default Moderator UserGroup 24 hours later they showed up by a couple hours later. So they are showing up as Moderators now in stats at the bottom of the forums.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 20, 2014 - 2:35 am

so all is well now?  thanks for update...

Avatar
Halo Diehards
Member
Free Members
sp_UserOfflineSmall Offline
Sep 23, 2014 - 12:18 am

Yes, they are showing up as Moderators. Still don't know what the issue was, but it's working now.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 23, 2014 - 1:00 am

okay, thanks for the update... maybe just wp cron hiccup fixed with the test scheduled post..

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625