Support Forum

Moved servers, can't login.

1
Benjamin Finn
Rookie
Free Members
Apr 30, 2014 - 2:25 am

Hi!

I recently moved a friend's domain to a new server (http://www.heromachine.com) and now no one can login. They can login to WordPress just fine, but not the forums.

We're not using any caching plugins. The forums worked perfectly on his old server.

Help!

Yellow Swordfish
Glinton, England
Member
Apr 30, 2014 - 4:03 am

Going to need more detail.

The problem here is that there is no such thing as 'login to the forum'. A user logs in to the website and all of that is controlled by WordPress. If you have logged in to WordPress - i.e., the website - then you are logged in - as simple as that.

So can you describe in more detail what the issue is in the light of the above?

Benjamin Finn
Rookie
Free Members
Apr 30, 2014 - 12:43 pm

Yellow Swordfish said
Going to need more detail.

The problem here is that there is no such thing as 'login to the forum'. A user logs in to the website and all of that is controlled by WordPress. If you have logged in to WordPress - i.e., the website - then you are logged in - as simple as that.

So can you describe in more detail what the issue is in the light of the above?

 

Sure.

I can login to WordPress (i.e. get to /wp-admin/, have full access, no problems). When I go to the forum page, it reads, "Please log in to post." So, I repeated the login by clicking the login button at the forum site. It processes the login there, and I still end up with "Please log in to post."

At a guess, it seems like the forum isn't recognizing that I'm logged into the site, despite the rest of WordPress recognizing it.

Yellow Swordfish
Glinton, England
Member
Apr 30, 2014 - 1:10 pm

Is this a case of caching? Have you started to use a wp cache plugin? If so you need to exclude the forum page from using it as the data is far too dynamic.

Benjamin Finn
Rookie
Free Members
Apr 30, 2014 - 1:32 pm

No, as I mentioned in the original post, we're not using any caching plugins.

Benjamin Finn
Rookie
Free Members
Apr 30, 2014 - 2:18 pm

An update:

I can login to wp-admin, and it holds my login, no problems. I added a function to display the login information in a <!-- comment --> in our template, and it isn't showing me as logged in anywhere -- but still lets me access the wp-admin backend. I'm baffled.

Yellow Swordfish
Glinton, England
Member
Apr 30, 2014 - 3:35 pm

i don't know if anyone else has any ideas but this sounds like one for the WP forums perhaps.... Simple:Press just uses the standard WordPress function calls to determine whether a user is logged in or not and thrn acts appropriately based upon the answer we get back.

So often these things do come down to caching but if you have none then clearly something else going on. Perhaps deactivating all of your WP plugins to see if the problem persists and then, if not, activating one at a time might show something.

Benjamin Finn
Rookie
Free Members
Apr 30, 2014 - 4:38 pm

Yep, tried that, too.

I'll keep plugging away at the issue. If I find a solution, I'll post back here.

Yellow Swordfish
Glinton, England
Member
Apr 30, 2014 - 5:05 pm

If anyone here has any ideas we will shout...

Mr Papa
Simi Valley, CA
Member
Free Members
Apr 30, 2014 - 8:52 pm

I just get a message the upgrade in progress to site...

no caching plugins right?

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