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New member login not working
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Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Jun 18, 2016 - 11:18 am

Hi

When I create a new user on my forum page here http://www.electricsense.com/forum/ the registration form sends an email with a link this link should direct back to the login page but instead it directs back to http://www.electricsense.com/not_found?

Can you help me troubleshoot please?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 18, 2016 - 12:52 pm

I have to say I have no idea where the 'not-found' part of that url is coming from - certainly nothing to do with SP and suggestive of some sort of link filtering you may have active.

First question has to be what do you have set for the registration redirect (that SP makes available) in the forum admin - components - login and registration? And is it correct?

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YELLOW
SWORDFISH
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Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Jun 18, 2016 - 5:27 pm

I went to: forum, components, login and registration. This takes me to a page with choices about smileys, am I missing something?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 18, 2016 - 8:24 pm

sounds like you went to forum - components where default menu is smileys... its a submenu under forum - components...see screenshot for location of menu to click on...

menu.pngImage Enlarger

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Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2016 - 4:18 am

I'm non the wiser I'm afraid, the screenshot you sent me is the same as the screenshot I sent you, with the smileys? I need to get to the page with the registration redirect?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2016 - 4:30 am

Have you actually clicked on the 'Login and Registration' menu item? Are you saying that when you do that it just re-displays the smileys panel because I am unclear at the moment?

andy-signature.png
YELLOW
SWORDFISH
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Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2016 - 4:37 am

Exactly. When I click on 'login and registration' I just get the smiley page.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2016 - 4:58 am

So is this a recent symptom of working within the forum admin panels? I am assuming here that this has not always been the case and that you have been able to access all the menu items before? And I suppose I ought to ask if it is just this one panel causing problems or is it all panels after the first one in the menu?

As much information as you can give may prove useful...

andy-signature.png
YELLOW
SWORDFISH
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Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2016 - 5:32 am

I've never experienced a problem accessing the forum admin panels before - this is the first time. What to do?

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2016 - 6:25 am

As Andy said, is this affecting all panels or just this one?

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