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New members not being added to 'users' or 'members' group
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Toby Jacobs
Member
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Aug 17, 2016 - 4:03 am

Hello,

 

The title explains my problem... when a new member registers, they are not automatically added to the 'members' group... I have to do this manually.

Also, the new members are not being added to the 'users' section - both in the SimplePress and WP user lists. I have this problem even after I've manually added a new member to the 'members' group.

 

Thanks

 

Toby

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Yellow Swordfish
Glinton, England
SP Master
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Aug 17, 2016 - 4:31 am

To save me typing it all out again can I please refer you to this post - https://simple-press.com/suppo.....s/#p162299 - which covers the same, exact question in some detail.

I am guessing that this would be the reason but if not please do come back and give me some more detail.

As to new users appearing in the new user lists - afraid I have no idea why this should be the case in the WP user list which is not something I have heard of happening before. However, the SP new users list at the bottom of the forum display is cached and updates - by default - once an hour. So hopefully it will catch up. If it does not then it might mean your WordPress CRON system is not working. If this is the case come back when sure and we can try to get it moving again.

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YELLOW
SWORDFISH
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Toby Jacobs
Member
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Aug 17, 2016 - 5:02 am

Hmmm, that doesn't seem to be the same question. The guy asking that question has a problem with his 'Batch Create' plugin. I don't have a member creation plugin.

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Yellow Swordfish
Glinton, England
SP Master
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Aug 17, 2016 - 5:14 am

OK - that is the more common reason for this. So users just register using the standard, core WordPress form etc.?

It seems to me at the moment that you have an array of issues which all point to code failing to load on your site. Could you give me a url to your forum page?

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SWORDFISH
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Toby Jacobs
Member
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Aug 17, 2016 - 5:30 am

Thanks for your help with all this...

 

http://rideexpeditions.com/forum/

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Yellow Swordfish
Glinton, England
SP Master
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Aug 17, 2016 - 5:44 am

Perhaps you could also tell me where you are seeing the fatal errors? As a  guest I am not seeing anything although I see you do not have the Unified theme active.

We do not usually do this - preferring users to create accounts for us - but do you object to me registering to see what happens?

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SWORDFISH
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Toby Jacobs
Member
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Aug 17, 2016 - 6:03 am

Sure, no problem.

 

I had to deactivate the theme because it was showing the error on every page.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 6:10 am

Which is itself pretty bizarre as the theme you are using now makes a call to the very same function in the equivalent theme template. That, perhaps, might suggest corruption in the downloaded file. 

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 6:12 am

Additionally - I just went to register and that is not the standard WordPress registration form so can you tell me what it is and how it works please?

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SWORDFISH
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Toby Jacobs
Member
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Aug 17, 2016 - 6:20 am

Hmmm, I guess it might be part of the Wordpress theme that I am using: X theme

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