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Starting two days ago none of our users are able to reply to or start new threads =/
Not sure what happened, no one changed anything. Suddenly pressing the "reply" button for every user does nothing.
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Sorry to be blunt but if things work and then they stop working something must have changed.
Sounds like a classic script conflict so my guess would be a new WP plugin, WP theme or perhaps an update to a plugin. There is always a reason 🙂
So - any ideas?
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YELLOW
SWORDFISH
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Has anyone seen anything like this before? We don't even know where to start with troubleshooting
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Yes we have - and it has always - or maybe 99.9% of the time - been caused by something of the nature I mentioned in post 2 above... So that is still the first question to address.
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YELLOW
SWORDFISH
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okay well... I just deactivated everything, and then I tried to reactivate simple press... and now I can't.
It gave me this error:
Fatal error: Call to undefined function sp_add_glossary_keyword() in /var/www/html/wp-content/sp-resources/forum-plugins/announce/sp-admin-glossary.php on line 15
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Maybe one of the forum plugins got corrupted somehow? I'm not sure
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Ah... That sounds like you have updated some SP plugins (like Announce) but NOT updated core Simple:Press itself. Which should be available in the WP Updater page and should be version 5.6.3.1
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YELLOW
SWORDFISH
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ah okay. I'll try that.
Wait is this WP updates menu in SP?
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No in the standard wp updater. Under dashboard. All simple press updates (core, plugins and themes are listed there)...
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