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Not Upgrading
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KoreanCandy
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Aug 11, 2012 - 4:51 pm

I've been trying all day to upgrade the Simple Press forum on my site and it hasn't got any where.

Initially I was on the Mac and all that happened was this: http://puu.sh/QOfJ for three hours. I thought it may be a problem with using the Mac, so I am now using my laptop and 6 hours on, it is still in the same place.

Is anyone else having this problem? It's very frustrating!

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Mr Papa
Simi Valley, CA
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Aug 11, 2012 - 5:19 pm

so please check your server error log for any more data... you might be running out of php memory or other easily identifiable problem...

but it says its failing on the very first upgrade script section...  where its dropping and creating a couple mysql tables...

just to be sure, you are on wp 3.3+, right?

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KoreanCandy
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Aug 11, 2012 - 5:27 pm

I'm using WordPress 3.4.1. and there is nothing about running out of memory in my error log 

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Mr Papa
Simi Valley, CA
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Aug 11, 2012 - 5:30 pm

what about other errors??  something is stopping it - hard to recommend a path without knowing the issue...

you could also use firefox with firebug and the console open...  run the upgrade script and then see what the response is...

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KoreanCandy
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Aug 11, 2012 - 5:32 pm

This is what I get from my error log: http://puu.sh/QOUQ

I will try firefox too

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Mr Papa
Simi Valley, CA
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Aug 11, 2012 - 8:11 pm

okay,let us know what you find in the console and response...

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KoreanCandy
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Aug 12, 2012 - 4:32 am

I'm trying to update it now using Firefox with firebug and the console open, but I'm not really sure what I'm looking for as I've never used it before.. Highly confused. 

So I'm not sure where to go from here

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Mr Papa
Simi Valley, CA
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Aug 12, 2012 - 7:39 am

If you want to PM me some temp credentials with wp admin and sp admin caps, I can take a direct look with my tools and see what might be going on...

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KoreanCandy
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Aug 12, 2012 - 11:04 am

Thank you, I will do that now

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Mr Papa
Simi Valley, CA
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sp_UserOfflineSmall Offline
Aug 12, 2012 - 12:19 pm

okay, will take a look shortly...

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