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"number" of topics with unread posts not showing
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Meztli
Sweden
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May 16, 2012 - 2:42 am

I have a common issue at my forum. The number of topics with unread posts is often not showed. However if i refresh the page, the number appear. This issue happens very often to me and all the forum users.

Any idea what can cause this?

Cheers

Thomas

http://friskyttarna.eu

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Yellow Swordfish
Glinton, England
SP Master
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May 16, 2012 - 3:20 am

It depends on what you mean by 'not being shown'. Do you mean it is shown as zero or literally not present on the display?

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YELLOW
SWORDFISH
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Meztli
Sweden
Member
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May 16, 2012 - 4:13 am

Sorry... i mean it shows as zero.

This also happens very frequently, maybe as often as every 4th page refresh.

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Meztli
Sweden
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May 16, 2012 - 8:17 am

Forgot to mention that we also have issues with topics marked as read, but in fact still are unread.

Those two issue that i mentioned, apply to the drop down menu: "number of topics with unread posts" as well as the icon in forum view "this forum has unread posts in number topics".

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Yellow Swordfish
Glinton, England
SP Master
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May 16, 2012 - 9:01 am

Well first off it is probably important to know how it works. This old V4 wiki article is still accurate from that point of view so it would be worth reading: http://wiki.simple-press.com/f.....ost-lists/

Next - from the forum admins point of view are you using the SP admin bar plugin which will have an impact on this?

There are no knonn issues with this currently by the way and I do monitor my own lists and counts very carefully here.

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SWORDFISH
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Meztli
Sweden
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May 16, 2012 - 9:14 am

Yellow Swordfish said
Well first off it is probably important to know how it works. This old V4 wiki article is still accurate from that point of view so it would be worth reading: http://wiki.simple-press.com/f.....ost-lists/

Next - from the forum admins point of view are you using the SP admin bar plugin which will have an impact on this?

There are no knonn issues with this currently by the way and I do monitor my own lists and counts very carefully here.

Yes, i have read that article. However i can reproduce the issue just by clicking "forum" in the breadcrumbs and i can assure you that zero appears only after a few clicks.

No i am not using the SP admin bar plugin.

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Yellow Swordfish
Glinton, England
SP Master
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May 16, 2012 - 9:31 am

Can you try an experiment and see if you can replicate that experience here on this site? I need something to work with and at the moment I can only assume there is something at play on your site but if you can replicate it here using the same code then that would help.

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SWORDFISH
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Meztli
Sweden
Member
sp_UserOfflineSmall Offline
May 16, 2012 - 9:56 am

I never experinced the issue at your site.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 16, 2012 - 2:17 pm

So we are probably looking at something local to your environment which is always much more tricky of course.

Is there anything else not working as expected? And other glitches or unexplained occurrences?

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SWORDFISH
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Meztli
Sweden
Member
sp_UserOfflineSmall Offline
May 16, 2012 - 3:07 pm

Yellow Swordfish said
So we are probably looking at something local to your environment which is always much more tricky of course.

Is there anything else not working as expected? And other glitches or unexplained occurrences?

I am afraid this is the only issue.

 

P.S.

Maybe you can help me with a question related to the list with "Unread and recently updated topics" below the forum.

Which topics should be visiable to guests?

The reason i am asking is because the list is working perfectly when logged in, but to guests it seems to update very seldom and irregular in forum sections that i am 100% sure guests is given "read only" rights.

It´s does not give new visitors the right impression when the list shows last post was updated 1 day ago, when in fact 25 topics was updated during the last two hours.

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