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"number" of topics with unread posts not showing
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Yellow Swordfish
Glinton, England
SP Master
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Jul 1, 2012 - 11:13 am

I think that this is most unlikely although we could look into that as a last resort. There is one more setting it might be worth looking at first. Forum Admin > Components > Login and Registration: Tracking Timeout. Does that have a positive value?

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SWORDFISH
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Wardee
Member
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Jul 1, 2012 - 11:56 am

It is set for 20 minutes.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 2, 2012 - 5:55 am

Sorry - it might look like I am ignoring you but in truth I am just stumped and have been trying to work out what we should look into next!
While I find it hard to consider a connection perhaps you could let me know the name of this plugin you are using so I can at least read up on it. Maybe a link to the plugin page...?

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SWORDFISH
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Wardee
Member
Free Members
sp_UserOfflineSmall Offline
Jul 2, 2012 - 10:17 am

Here's the plugin:

http://imember360.com/features/

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 2, 2012 - 12:17 pm

I think it is very doubtful that this plugin has any connection even though I would love to lay the blame on it! But we can, perhaps, test this to make sure.

When you log in to the forum as an ordinary member, on the front/main page of the forum (what we call Group View) you should have a section below the group/forum listing of new/updated topics. Are you seeing such a list?

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SWORDFISH
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Wardee
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Jul 3, 2012 - 10:01 am

Yes, and that appears to be working. There's a bit of a delay I've noticed, however.

Update: I logged in as my test user this morning and all the drop-down up top and the number were correct and showed new posts! Yippee! I don't know what kind of magic you worked but as of now, all seems to be okay and I'm really glad.

I will let you know if I have trouble again. Thank you for all your prompt help.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 3, 2012 - 10:09 am

Well I would like to say that was because I was thinking so hard about the problem!
Actually I am just as puzzled by it starting to work as I am by it not working in the first place. But - yes -see how it goes and monitor progress...

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SWORDFISH
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Wardee
Member
Free Members
sp_UserOfflineSmall Offline
Jul 3, 2012 - 11:14 am

Me, too... Although it was 24 hours in between the logins. I'm almost afraid to test that login in more frequent intervals! If I do and the posts aren't up to date, I guess we can figure there's a delay/cache something.

I'll let you know...

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 3, 2012 - 2:02 pm

Well currently logging out or timing out does reset the new post list. This is something we are working to change in the next update.

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SWORDFISH
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