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Permissions Problem?

Permissions Problem?

Kent Hansen

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Aug 21, 2012 - 3:56 pm

I seem to be experiancing a permissions problem. Everytime I try and upload a theme or a plugn I get "Unable to locate needed folder". When I check permissions under "Storage Locations", everything comes back as Found and Writable.

I've tried uploading with both Safari and IE9.

Running:

Operating System: Linux, CentOS 6.2

Is the system Virtual Machine? Yes.

Hypervisor=XenServer 6.x

I'm using

http://forum/?p=123

type permalinks in WP.

Thanks!

Yellow Swordfish

Glinton, England

SP Master

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Aug 21, 2012 - 4:36 pm

Could you check the UID and GUID on the sp-resources folder? It is rare but it has been known for a server to create the folders SP uses with the correct read/write permissions but for a more restrictive user and as far as I am aware the php calls to check if a folder is writable seems to miss this aspect.

Most decent ftp clients will usually inform you of the user and group names a folder belongs to - or most File Manager applications in server control panels like cPanel. Perhaps you couild take a look - they need to be set the same as those of the parent wp-content folder.

YELLOW

SWORDFISH

Kent Hansen

Rookie

Free Members

Offline

Aug 21, 2012 - 5:39 pm

Thank you for taking time to reply.

I've made sure the UID and GUID are set the same as the parent. It was different.

I gave it a shot and still the same problem. I even changed the permissions to -777. Still no luck.

I then changed the ownership of User and Group on everthing to "root". ( No need to worry about security yet, it's internal to our company and not reachable via the internet). Still the same problem. Would you advise a complete re-install at this point?

thks!

Kent

Mr Papa

Simi Valley, CA

SP Master

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Aug 21, 2012 - 9:40 pm

no, I dont think so... what uid and gid did you change? it would have to be sp-resources and any subdirectories within there...

if that still doesnt work, I would just remove the sp-resources directory and all contents and then try rebuilding it by hand... you may want to grab a copy of any sp themes or sp plugins (or other folders) you are using or reupload them after recreating the sp-resources dir and the subdirs...

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