Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Plugins and Themes folders locked?
Avatar
anthonytkim
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 5:23 pm

I apologize if I didn't catch this in all the topics here, but I cannot upload plugins or themes for simple press. I have been trying to FTP in and once I get to the right folder, it tells me permission denied. So I tried to change the permissions but every time I change them, the folders revert themselves back to 755.

 

Anyone else having this issue, or know a solution?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 7:37 pm

does the user you are using for ftp have permission on your server? its going to be a server based permissions thing...

start with wp-content and then plugins and sp-resources...  and see which user owns the directories and the permissions... then see which user you use with http://ftp...

Avatar
anthonytkim
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:18 pm

I have never had any issues with permissions via FTP before. My user that I use to access my files in the highest level of access and can change permissions on all other folders and files except the simple press ones specifically (the ones under wp-content/sp-resources)

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:22 pm

did you check sp-resources like I asked?? we had one or two other server configurations that wouldnt create it with the proper permissions...

Avatar
anthonytkim
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:26 pm

oops! Sorry. The owner is different for the sp-resources folder. Its apache and the group is apache. Whereas the other files are something different.

 

Im a bit new to this, any suggestions on how to change that? I noticed it can't be done through FTP

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:38 pm

well, thats a function of the way your php is configured...  too bad it created it as apache rather than the web user...

if you have ssh, you should be able to get in and change it...  or ask your host...

Avatar
anthonytkim
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:41 pm

Im with media temple, I will defiantly be submitting a request with them, I'd rather not SSH. Thanks!

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 1, 2012 - 9:51 pm

okay, let us know if you need anything else...

Avatar
anthonytkim
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 2, 2012 - 10:01 am

Do you happen to know if anyone who has had this issue has fixed it with a reinstall?

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 2, 2012 - 2:41 pm

It is doubtful it will make any difference. If the server is setup so that a folder gets the wrong owner then this does really need to be addressed  with your hosting company.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620