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Private Messaging facility problem
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Ron Robinson
Rookie
Free Members
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Jun 10, 2014 - 3:41 pm

I appear to have a problem using this facility.

My members do not have the link button to the inbox visible when visiting the forum and so cannot use the system.

How do I correct this?

Thanks in advance for any help!

smile

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 10, 2014 - 5:22 pm

Well - let's start with the obvious question. Have you actually installed our Private Messaging plugin? If not then you need to download it from our download pages, install and activate. Details here: Installing a Simple:Press Plugin

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SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Jun 10, 2014 - 9:05 pm

if the answer to Andy's question is yes, then have you given users permission to use the pm system?

http://codex.simple-press.com/.....messaging/

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Ron Robinson
Rookie
Free Members
sp_UserOfflineSmall Offline
Jun 11, 2014 - 2:49 am

Thanks, gents....Admin can see the inbox link when logged on to the Forum but members cannot so I'm guessing it is installed.

Mr Papa....thanks for the link. When I click on it I'm taken to the codex page but, I receive a message advising me my membership has expired and, even when logged in, it still displays that message?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 11, 2014 - 3:00 am

Apologies for that. We still have the odd gremlin in the works on renewals... Can you retry now please - I have manually reset the account and it should be good to go...

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SWORDFISH
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Ron Robinson
Rookie
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2014 - 8:36 am

Sorry for not getting back sooner. I have just tried again and am getting the exact same message I'm afraid. Still blocked to members only, despite my being logged on?

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Ron Robinson
Rookie
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2014 - 8:40 am

Apologies....tried again and am in...thank you!

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2014 - 8:43 am

Good news. Probably browser caching at play...

andy-signature.png
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SWORDFISH
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Ron Robinson
Rookie
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2014 - 8:47 am

All sorted...thank you very much indeed, gents!

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 19, 2014 - 9:16 pm

glad we could help!

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