Support Forum
Cause:
This issue started awhile back after I upgraded to version 5 of Simple Press (see install log below)
Symptoms:
User profile forms will not display on their profile page. If users click on a profile tab such as "Profile", it opens up a separate page outside of my template and theme. It still will not let them update profile information.
Attempted Solutions:
- Replacing all profile PHP files from original installation with fresh, identical version installation of Simple:Press.
- Housekeeping to set all Profile data back to default.
- Disabling All Simple Press Plugins
- Disabling All Caching with WP Total Cache
- Using the Profile Display plugins to disable all tabs except one.
Photos Attached:
The image below illustrates that all form data is missing and what happens when you click on a tab
Simple:Press |
Version: 5.1.4 Build: 9150 Release: Release |
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WordPress |
Version: 4342 Language: en-US Character Set: UTF-8 Theme: On Demand |
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PHP |
Version: 5.2.17 Memory: 128M Max Upload: 10M Timeout: |
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MySQL |
Version: 5.1.66 Prefix: wp_ |
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Server | Version: Apache | |
WP Plugins |
Achievements (2.3) Akismet (2.5.6) All in One SEO Pack (1.6.15.2) Contextual Related Posts (1.8.3) Duplicate Post (2.4.1) FeedBurner FeedSmith (2.3.1) Google XML Sitemaps (3.2.8) List category posts (0.24) Login LockDown (v1.5) Peter's Login Redirect (2.6.0) Post Types Order (1.5.4) Print Friendly and PDF (3.1.3) Really Simple CAPTCHA (1.5) Redirection (2.2.13) Revision Control (2.1) RS Buddypress Activity Refresh (1.5) Secure WordPress (2.0.7) SI CAPTCHA Anti-Spam (2.7.5) Simple:Press (5.1.4) Simple Video Embedder (2.2) Skysa App Bar Integration (1.75) Sociable (4.3.3.2) Social Author Bio (2.3) User Role Editor (3.8.1) Users to CSV (1.4.5) W3 Total Cache (0.9.2.4) WordPress SEO Pager (1.97 for WP 2.5+) WP-FB-AutoConnect (2.3.9) WP Security Scan (3.0.9) WP Smush.it (1.6.0) |
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SP Plugins |
Admin Bar (1.2.1) Blog Post Linking (1.1.4) Custom Profile Fields (1.1.1) Editor QuickTags BBCode (1.1.1) File Uploader with Plupload (1.2.7) Google XML Sitemap (1.0.2) Gravatar Cache (1.1.2) Post Preview (1.1.1) Post Ratings (1.1.5) Private Message System (1.4) Profile Display Control (1.0.2) Report Post (1.1.3) Subscriptions (1.1.7) Template Tags and Widgets (1.2.1) Uploads Viewer (1.0.4) Who's Online (1.1.4) |
Simple Press Upgrade Log:
Version | Build | Release | Installed | By |
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4.1.2 | 2505 | Release | November 18, 2009 | Craig Chamberlin |
4.1.3 | 2510 | Release | January 25, 2010 | Craig Chamberlin |
4.3.3 | 4442 | Release | September 7, 2010 | Craig Chamberlin |
4.3.4 | 4697 | Release | October 5, 2010 | Craig Chamberlin |
4.4.0 | 5540 | Release | February 24, 2011 | Craig Chamberlin |
4.4.1 | 5667 | Release | April 1, 2011 | Craig Chamberlin |
4.4.5 | 6398 | Release | July 6, 2011 | Craig Chamberlin |
4.5.0 | 6400 | Release | December 21, 2011 | Craig Chamberlin |
5.1.1 | 8675 | Development | June 22, 2012 | Craig Chamberlin |
5.1.2 | 8910 | Release | July 31, 2012 | Craig Chamberlin |
5.1.3 | 8972 | Release | August 9, 2012 | Craig Chamberlin |
5.1.4 | 9150 | Release | November 7, 2012 | Craig Chamberlin |
Wow. It would so useful if everyone gave such a comprehensive overview of their system!
Everything but a link to the form page itself.
Oddly this comes up rarely but is usually caused by script conflicts and you are the second user this week.
Can I have a link so I can look at what is loading?
YELLOW
SWORDFISH
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I solved it. Turns out I didn't disable every caching feature.
You must disable the following in the Browsing Cache section under Media and Other Files of W3TC Total Cache in order to ensure profiles load properly:
Whenever settings are changed, a new query string will be generated and appended to objects allowing the new policy to be applied.
As a side note, getting browser caching to work with forums is a nightmare in Wordpress with W3TC Total Cache. For some reason it does not allow me to specify to ignore browser caching on just /forum/* pages (but it DOES allow me to disable server side caching for /forums/* pages). This makes it irrelevant. I must disable html caching SITEWIDE in order to prevent browser. caching in the forums. This is obnoxious to me.
Glad you found the problem but this last part doesn't sound right to me. This is not what have heard or been told before. I have tried Total Cache before but it just kept trashing my site and causing more problems than I cared to fix up so my experience is limited. But as say - this is not my understanding.
Perhaps someone could chime in and comment...?
As you will appreciate, if you want to run dynamic data like a forum then it can't be page cached. Simple equation.
YELLOW
SWORDFISH
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I don't know, everywhere I'm reading it suggests that browser caching is file type dependent rather than page dependent. It is done through the .htaccess file. Translation? It appears I'm limited on browser side caching if I want a forum integrated into my website. Server side caching, on the other hand, allows for the exclusion of pages or directories of pages.
I would greatly like to be wrong on this, I hope someone corrects me and lets me know how to exclude pages or directories of pages from browser side caching (as I personally believe it yields the most significant performance increase).
Andrew Turnbaugh said
In my site when I click into any tab of Profile page, didn't work properly. Its redirect to page without CSS. Also profile page's side menu doesn't show. Please suggest me to solve the problem. Thank you.
I would try resetting your profile tabs in Forum > Admin > Toolbox - Housekeeping. See if that brings back the default display.