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Rank and Group Badges Not Displaying for Admins
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jim
Here and Now
Member
Pro Subscribers
sp_UserOfflineSmall Offline
Feb 8, 2024 - 9:30 pm

I thought there used to be Theme Topics forum, can't find it so I'll post here. Move topic if necessary...

I discovered that special rank badges and user group badges are not displaying for our Forum Admin users.

Am I missing a setting/option somewhere that controls display of badges for specific users?

If not, I need some help troubleshooting why these badges don't show in Topic view. The users are assigned to the groups and ranks, and the badges do show in the Members listing and on their profiles. Please see attached images for detail. Here is an example topic shown in the screenshot.

SimplePress Version: 6.10.7

Theme: Reboot 2.3.0 (Child Theme)

Badges Missing for Admin:

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Forum Rank Badges Shown for User:

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Admin Badges Show in member listing:

Image Enlarger

Admin Special Rank Badges:

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Desktop Topic View Template:

Image Enlarger

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Joakim (Simple:Press)
Sweden
Admin
sp_UserOfflineSmall Offline
Feb 12, 2024 - 2:04 pm

Hi Jim!

We will have a look at the issues you have described and get back to you as soon as possible.

Best regards,
Joakim @ Simple:Press

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Joakim (Simple:Press)
Sweden
Admin
sp_UserOfflineSmall Offline
Feb 12, 2024 - 3:06 pm

Hi again Jim!

We have had a quick look at it. It is somehow connected to the forum theme. Could you try using the Modern 2020 just to verify that it works for you when using that theme.

Best regards,
Joakim @ Simple:Press

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