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Several concerns on new installation
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Wendell
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Jan 8, 2016 - 10:21 pm

hi @ike  @yellow-swordfish  @mr-papa 

first of all im just loving the features of simple-press, its really the best forum solution for wordpress and nothing comes close. decided to shift from xenforo as i need a one-stop site, blog and forum.

i have encountered several concerns, although none of them are major, and im going to post it all here one by one. 

first up, i can't delete the icons i have uploaded - i tried to click the X button but nothing happens - it doesn't respond. any ideas? my forum is at --> http://hoops.ph/forums

also when trying to post, the post editor stays stuck - it doesn't want to go up to the previous posts. even if you cancel posting, it just stays there. you have to refresh to be able to view the thread again. it stays stuck in this position -->

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Mr Papa
Simi Valley, CA
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Jan 9, 2016 - 2:18 am

please post a topic per issue... easier to track and work...

delete icons you uploaded?  can you elaborate?  are you talking about icons uploaded via forum - forums - custom icons?  if so, on forum - integration - storage location, do you have positive responses on the permissions of storage locations?  the front end link provided of course wouldnt help for an admin issue with icons... so might need some clarity...

as to post editor, are you saying when you try to create a post, you cannot type in the post content field?  or just cannot cancel a post?

any caching on the site?  since the forum page is dynamic, it cannot be cached..

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Wendell
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Jan 9, 2016 - 2:26 am

yes custom icons, can't delete them. but the images are already in the right folder in my file manager, cpanel.

im using WP-Rocket.

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Mr Papa
Simi Valley, CA
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Jan 9, 2016 - 2:27 am

but you didnt answer several of my questions...

storage locations?

caching?

sorry, dont know what wp-rocket means.. assume theme?

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Wendell
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Jan 9, 2016 - 2:31 am

when i click add reply, the editor stays stuck - i cant scroll up anymore.

yes, storage locations are good. WP-Rocket is a caching plugin.

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Wendell
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Jan 9, 2016 - 2:34 am

can i just PM you admin access to my site so you can check it yourself? @mr-papa 

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Ike
Sawtry, UK
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Jan 9, 2016 - 5:07 am

Are you excluding the forum page from being cached assuming WP-Rocket allows you to?

Caching relies on static information like WP posts and pages, Simple:Press runs dynamically on one page and therefor caching will cause issues.

Excluding the page is definitely the first thing to try. Also if there is a way of clearing the WP-Rocket cache that should also be done to make sure nothing forum related is still in the cache so to speak.

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Yellow Swordfish
Glinton, England
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Jan 9, 2016 - 7:15 am

Wendell said
can i just PM you admin access to my site so you can check it yourself?

Ike's point above regarding caching is crucially important and I know we have had some issues with wp-rocket settings in the past - we need to search the forum to try and find them. 

But in regards to the question above then yes - by all means create an account and then please PM credentials to both myself, to 'Mr Papa' and to 'Ike'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
 

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YELLOW
SWORDFISH
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Wendell
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Jan 9, 2016 - 10:00 pm

already sent admin details thru PM.

im having issues with add reply and add topic, both get stuck and the only way to get back to the forum is to refresh - this happens in desktop mode. thanks.

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this happens during PM as well, and also while using any theme.

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Mr Papa
Simi Valley, CA
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Jan 10, 2016 - 1:33 am

do you have any answer to Ike's questions in post #7??

did you sent the credentials to Ike, yellow swordfish and myself?  I see have several pms today, but lost the day and have not looked at them - will tomorrow...

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