Support Forum
Support Forum
Offline
Hi boys!
I just noticed something strange...
I signed up a new member in my forum. The username is (as usual) Name + Surname.
But in the list NEW MEMBERS at the bottom of the page, only the name shows up.
I checked phpMyAdmin, the surname wasn't there! I added it, but it still does not appear.
I changed the theme to both Default and Unified and still nothing...
I thought the name+surname was too long, so (by using Firebug) I increased the width of the column. Still nothing...
It never happened before.
Any idea? 
Offline
Are you sure the user didn't just change their display name in their profile? It is the display name that is shown everywhere...
 |
YELLOW
SWORDFISH
|
Offline
They cannot change it, Andy.
And by the way, it shows up correctly everywhere else...
Offline
are you using a membership plugin that might be initially setting it to something else? it should correct when they complete registration/purchase, but maybe something went awry...
Visit Cruise Talk Central and Mr Papa's World
Offline
Steve, I am using WishList Member for something else, not for the forum at the moment.
But I register the members myself and they go directly in as Subscriber.
Just as before.
The name of the guy shows up correctly when he posts something (on the left), in his profile, in "Currently online"
"Newest members" is the only place where it comes up wrong...
Offline
register through wishlist? because it does use a different display name... but it normally gets changed by simple press when the wp profile updates it...
are you cron jobs running? ie stats updating?
Visit Cruise Talk Central and Mr Papa's World
Offline
Oh boy... Let's try...
I installed a plugin called JS Support Ticket, then I created a new WP role called just Ticket.
To access to the page to send a support ticket, the guests have to pay a small fee which is managed by WishList. They pay via PayPal and are returned to a page to open an account. The WP role is Ticket, they cannot do anything else. As role Ticket, they can only access to that page to submit a ticket.
But the normal members cannot register to the site, I do it for them. They send me the password, I open their account, set them as subscribers and put them in a usergroup in SP.
I hope I explained myself correctly...
Also, I have no idea about cron jobs...
Offline
yes, fine, I follow you... but wasnt quite what I was asking...
are you adding the user (registering, etc) from wp or from wishlist?
and which ones have the wrong name? ones from wishlist or your manual?
also, you say they cannot change it... can you tell me how you disabled that? was it on forum - profile - profile options?
Visit Cruise Talk Central and Mr Papa's World
Offline
OK.
I am adding the user through WP. In the Uses panel in WP, it shows up fine.
In Wishlist--->Members--->Manage Members, it's fine.
In Forum--->Users, again, it's fine.
Also, in forum-->profile-->profile options the "Allow the members..." is not ticked
Offline
'allow the members...'... just to be sure, do you mean 'Let member choose display name'? might be translation thing...
and if you are creating the user from wp, cannot think of any way it would be wrong... quite strange...
and as I said, if the name should change, there is logic to change in the newest members...
could help you change it in the database, but that would only help with this one... I assume this is occurring repeatedly??
Visit Cruise Talk Central and Mr Papa's World
All RSS1 Guest(s)