Support Forum

Trouble updating

98 Answers

New Answer

FI fiddlerman
fiddlerman
Member

Next problem. I installed the Simple:Press plugin manually but the 3 plugins that I need to update are not available individually at the store.

How do I get the individual plugins?

  • File Uploader with Pulpwood
  • Post Ratings
  • Template Tags and Widgets

Could you guys PM me a link or something? Thanks

EK Edward Koon
Edward Koon
Member

Try running the plugins upgrade only. When it errors out copy / paste the file url shown and download from that. I assume the files will have to be unzipped before or after uploading into their required locations. That’s a temporary work around.

YS Yellow Swordfish
Yellow Swordfish
Member

That will do it. But they are all available individually – all plugins are now available one by one.

We will investigate this of course., But still not seeing a widespread issue.

MP Mr Papa
Mr Papa
Member

odd couple of issues… but many, many downloads occurring…  will continue scouring the logs but so far no issues to note…

MP Mr Papa
Mr Papa
Member

painful, but glad we got there in the end… would still like to know what was the cause…

EK Edward Koon
Edward Koon
Member

Went to update my simple:press plugin this morning. Worked on ebms but gave the same error as before on doc’s place. In the process of ftp transferring from the one site to the other. Weird.. rolleys

spplugin-update-error.jpg
MP Mr Papa
Mr Papa
Member

we just dont like you! 😉 kisskidding of course…  have looked at logs and not seeing any issues with requests rejected because of load or anything…

FI fiddlerman
fiddlerman
Member

I had to manually install the latest update as well. Not a problem though. 🙂

EK Edward Koon
Edward Koon
Member

Maybe because I have two blogs running simplepress? Could the sp system see I just updated from a certain IP and deny the 2nd as it’s already done? Maybe next time I will try updating through my vpn client and see if the update completes.

YS Yellow Swordfish
Yellow Swordfish
Member

Will need @mr-papa who wrote the interface with the WP updater to confirm but I am pretty sure neither we nor WP performs any IP checking. And there is no need to do so either. I think we are all stumped on this one at the moment especially as you two guys are the only ones we know about for sure who have had the issue…

FI fiddlerman
fiddlerman
Member

Normally I would have uploaded the updated plugin and not even mentioned the issue. Because of the new system of paying for plugins (good for you guys BTW) I suspected a conflict. I believe most users would just grab the plugin and install manually without mentioning it. In other words, perhaps many are having the same issue.

EK Edward Koon
Edward Koon
Member

I don’t know what would happen if someone ran the database update when the plugin was not updated. Could that crash a board? If so maybe a version check would be useful before prompting to upgrade the database.

MP Mr Papa
Mr Papa
Member

No, there is no IP checking…

how would you run a db upgrade if you didnt have the new version????  you will only get prompted for an upgrade when you have a new version…