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not sure why it would directly, but not from within the wp updater... but something to think about... and curious what the 'rest of the url' might be... possible something on your site is adding something to the url?
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Exactly. 🙂 I'm always able to download the plugin to my computer first.
Maybe I'm not thinking straight but when I take the actual address of the upgraded file I'm loading it on my computer, not the servers. At this point it looks like your server denies the download from Arvixe.
I'll contact Arvixe to see if they can figure out why. The funny thing is that all other plugin updates work.
"The richest person is not the one who has the most, but the one who needs the least."
Learn to Play Violin for Free - http://www.fiddlerman.com
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Usually I just ftp upload the zipped file into the proper directory, then use cPanel file manager to uncompress the archive. But yesterday I tried the SP plugin uploader. Got some kind of error message but forgot to screenshot it.
- Doc ~ An old Fidonet SysOp. Just hanging out in cyberspace keeping up with tech.
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There is one other user having this issue and I am going to link his topic here and visa versa so perhaps we can use one thread for this, This would the better one. The other topic is at: https://simple-press.com/suppo.....2/#p155510
Perhaps I can clarify a few things here although please bear in mind that personally I am out of my comfort zone when getting into server behaviour.... but here goes.
- Nobody is suggesting that this is a problem with your website or another plugin.
- it is NOT an uncommon problem although it is most usually seen when a server is under demand pressure. This is not the case or it would have cleared.
- Of all of our users you three guys seem to be the only ones seeing this which still begs the question is there anything your setups have in common.
- There is a world of difference between using the WordPress updater to make a call to our server for an update as opposed to simply entering the update URL into a browser address bar. The first is passed via your web server as a part of your website processing. The latter does not go anywhere near your website and almost certainly does not go through your web server either. So because it works one way has no bearing at all on it not working the other.
- I still suggest that your host support is contacted simply to ask if they know of any reason why the url is failing. And it needs the whole url. It could be that they have put something in place, for example, that does not like the query var being passed and reject it. (see note 6)
- And just because the WordPress updater displays what appears to be a Server Unavailable (503) error condition, without being able to replicate it it is hard to know what return data WP is actually getting - so we can not say with any certainty it really IS a 503 code. Although it probably is but this needs to be borne in mind.
- And leading on form there, the third person with this issue has looked at their server error logs and found no trace of an actual 503 event.
There has to be a common denominator shared by your three. We simply need to find it...
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Copy that YS.
I don't see this as a big issue at all since updating is still relatively easy. Since this error is only happening to a small percentage of users I can't see a reason for you to invest much time into solving the problem. I'll let you know when updates on the back-end are successful, also, I did contact my host and will let you know if they have anything constructive to say. 🙂
"The richest person is not the one who has the most, but the one who needs the least."
Learn to Play Violin for Free - http://www.fiddlerman.com
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please do... even if only couple, we would like to understand and solve...
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Tried to update 4 plugins this morning on docsplace and received the usual error. But found this in an error log.
[13-Sep-2015 07:50:02 UTC] PHP Warning: Creating default object from empty value in /home/docsplace/public_html/blog/wp-content/plugins/simple-press/sp-startup/site/sp-site-support-functions.php on line 686
Hopefully this will help. The other site updated fine.
- Doc ~ An old Fidonet SysOp. Just hanging out in cyberspace keeping up with tech.
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no, not really... its a harmless notice that I will get fixed up in next release...
but will send you a pm...
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May I please have the URL for the update.
I can only see this much:
https://simple-press.com/downl.....php?id=727…
"The richest person is not the one who has the most, but the one who needs the least."
Learn to Play Violin for Free - http://www.fiddlerman.com
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