Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Unable to install Simple press on Multisite Subdirectory
Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 10, 2016 - 10:03 pm

I tried to install simple press on Multisite at URL http://coupondelhi.in/forums. After installation when I hit "Go to Forum Admin" button I got the following error.

"You do not have sufficient permissions to access this page."

After that I found Simplepress was not installed as I had install option once again. So, I tried to install again, but I got same result.

Wordpress Version is 4.4.2

Simple:Press | Version 5.6.3.1

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 1:20 am

what was displayed when you installed?  did you get errors or success messages with links to the forum?

with your browser console open (see https://simple-press.com/docum.....r-console/) what kind of xmlhttp responses were returned?

Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 5:24 am

Installing-SimplePress.PNGImage EnlargerError-message-after-installation.PNGImage EnlargerBrowser-console.PNGImage EnlargerInstall-option-is-back.PNGImage Enlarger

Simplepress wasn't installed as can be seen, install option is back.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 11, 2016 - 6:20 am

It seems to have missed phase 10 - although I can not immediately think why that would be.

Could you take a look at the plugin install folders in the server? If so...

  1. Under the 'wp-content/sp-resources' folder do you have the folders 'forum-themes', 'forum-plugins' and 'forum-language'?
  2. If yes - does the forum-themes folder then have the Barebones' theme in it?
  3. if yes - can you tell me the permission set for the file /barebones/admin/sp-barebones-activate.php ?
andy-signature.png
YELLOW
SWORDFISH
Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 6:58 am

No, the folders the folders ‘forum-themes’, ‘forum-plugins’ and ‘forum-language’ aren't inside ‘wp-content/sp-resources’. They are inside ‘wp-content/uploads/sp-resources’. However other folders related to SP are inside  ‘wp-content/sp-resources’.

location.PNGImage Enlarger

Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:01 am

Shall I move them to ‘wp-content/sp-resources’?

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:02 am

'forum-themes', 'forum-plugins' and 'forum-language' should all be in wp-content > sp-resources, there should be no sp-resources folder in 'uploads'.

Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:22 am

These folders were created automatically.

I moved all these folders (‘forum-themes’, ‘forum-plugins’ and ‘forum-language’) to ‘wp-content/sp-resources’. Now installation was successful, but there wasn't any theme in "available themes". Also URL on which forum page loads is not expected. It is http://coupondelhi.in/forums/forum-5/

Available-theme.PNGImage EnlargerWhy-this-url.PNGImage Enlarger

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:50 am

Strange, I guess the first thing to check is the contents of the forum-themes folder.. Not sure you'd have anything in forum-plugins or forum-language unless you've purchased any plugins and or installed language files. 

If there isn't anything there, could you download the new default install theme Barebones and either install it through Forum > Themes > Theme Uploader, or unzip it and FTP it up to the wp-content > sp-resources > forum themes folder, and see if that works OK?

Avatar
Amar r
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:56 am

Well themes are present there.

Themes.PNGImage Enlarger

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626