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Unable to install Simple press on Multisite Subdirectory
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Amar r
Member
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Feb 10, 2016 - 10:03 pm

I tried to install simple press on Multisite at URL http://coupondelhi.in/forums. After installation when I hit "Go to Forum Admin" button I got the following error.

"You do not have sufficient permissions to access this page."

After that I found Simplepress was not installed as I had install option once again. So, I tried to install again, but I got same result.

Wordpress Version is 4.4.2

Simple:Press | Version 5.6.3.1

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Mr Papa
Simi Valley, CA
SP Master
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Feb 11, 2016 - 1:20 am

what was displayed when you installed?  did you get errors or success messages with links to the forum?

with your browser console open (see https://simple-press.com/docum.....r-console/) what kind of xmlhttp responses were returned?

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Amar r
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Feb 11, 2016 - 5:24 am

Installing-SimplePress.PNGImage EnlargerError-message-after-installation.PNGImage EnlargerBrowser-console.PNGImage EnlargerInstall-option-is-back.PNGImage Enlarger

Simplepress wasn't installed as can be seen, install option is back.

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Yellow Swordfish
Glinton, England
SP Master
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Feb 11, 2016 - 6:20 am

It seems to have missed phase 10 - although I can not immediately think why that would be.

Could you take a look at the plugin install folders in the server? If so...

  1. Under the 'wp-content/sp-resources' folder do you have the folders 'forum-themes', 'forum-plugins' and 'forum-language'?
  2. If yes - does the forum-themes folder then have the Barebones' theme in it?
  3. if yes - can you tell me the permission set for the file /barebones/admin/sp-barebones-activate.php ?
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YELLOW
SWORDFISH
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Amar r
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Feb 11, 2016 - 6:58 am

No, the folders the folders ‘forum-themes’, ‘forum-plugins’ and ‘forum-language’ aren't inside ‘wp-content/sp-resources’. They are inside ‘wp-content/uploads/sp-resources’. However other folders related to SP are inside  ‘wp-content/sp-resources’.

location.PNGImage Enlarger

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Amar r
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Feb 11, 2016 - 7:01 am

Shall I move them to ‘wp-content/sp-resources’?

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Ike
Sawtry, UK
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sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:02 am

'forum-themes', 'forum-plugins' and 'forum-language' should all be in wp-content > sp-resources, there should be no sp-resources folder in 'uploads'.

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Amar r
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sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:22 am

These folders were created automatically.

I moved all these folders (‘forum-themes’, ‘forum-plugins’ and ‘forum-language’) to ‘wp-content/sp-resources’. Now installation was successful, but there wasn't any theme in "available themes". Also URL on which forum page loads is not expected. It is http://coupondelhi.in/forums/forum-5/

Available-theme.PNGImage EnlargerWhy-this-url.PNGImage Enlarger

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Ike
Sawtry, UK
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Feb 11, 2016 - 7:50 am

Strange, I guess the first thing to check is the contents of the forum-themes folder.. Not sure you'd have anything in forum-plugins or forum-language unless you've purchased any plugins and or installed language files. 

If there isn't anything there, could you download the new default install theme Barebones and either install it through Forum > Themes > Theme Uploader, or unzip it and FTP it up to the wp-content > sp-resources > forum themes folder, and see if that works OK?

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Amar r
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sp_UserOfflineSmall Offline
Feb 11, 2016 - 7:56 am

Well themes are present there.

Themes.PNGImage Enlarger

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