Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Unable to use the the plugin from the backend
Avatar
audrey boss
Member
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2014 - 6:23 am

Hi, 

For the last 2 days I have been unable to use SP from the back end, i.e. create new forums, change settings etc.. When I click on any of the items in the menu, the page freezes at it loads.

Screenshot is here: https://www.evernote.com/shard.....cb123c56b4

We updated this morning with the latest stuff but this has made no difference. Please can you help?

 

Thank you

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 6, 2014 - 6:41 am

that will almost certainly be a conflict in the JavaScript. I am afraid when anyone says it was working and then suddenly stopped there is only one question to ask... what was changed? A new WP plugin added perhaps? An update to an existing plugin? Anything at all?

andy-signature.png
YELLOW
SWORDFISH
Avatar
audrey boss
Member
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2014 - 4:50 pm

I'm not sure. I hadn't been to the back end of the forum for a while so I don't know when it stopped working. 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2014 - 7:50 pm

Anything in error log? Sounds like processing stopped so perhaps error caught...

Might be worth turning on wp_debug too so more errors written to screen...

 

 

 

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online: Robeoq
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625