Support Forum

As you can see of the attached image below, some errors did occur, but it´s a png image thats missing and i supose its not related.

No errors was logged from the acctual issue.

I have been doing some extensive testing last two hours at one of my test domains.

This is what my tests have included

• Identical setup (framework, theme, plugins)
• Identical setup, but without any plugins.
• Setup with the same theme. No framework and no plugins.
• New setups with 2 different themes (Genesis basic theme, WP Twenty sexteen) and no plugins.
• Each setup has also been tested with different mobile themes in SP (Barebones (CSS), Reboot and Unified).

All setups are done with a new installations of Wordpress, framework, themes, plugins and Simple:Press.

The same issue is persistent in all setups and with all tested mobile themes in SP.

P.S.

Finaly i want to add, that the issue only exist with mobiles. It's working as intended with Ipad (and Andriod tablets), and desktops.

Following pop-up are tested and works. The login, the action buttons (icl search, memberlist etc), new/updated topics list, as well as images.

What i wanted to illustrate with all my tests, are that you must be able to reproduce the same issue, since i am not able to make one single setup without the same problem.

Edit

Been testing around in my mobile last 10 minutes and the toolbox is the only part that do not work.

Yellow Swordfish said
No - definitely can not reproduce - and as I said - no other reports of any issues in this area either. All working just fine.
It has to be a local issue of some sort. Is there any6 chance of an SP admin account so we can give this a try ourselves to see if we can not anything? If there is then please PM credentials to both myself, to 'Mr Papa' and to 'Ike'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

That's indeed a very strange issue, if you can not reproduce it.

I deleted the entire Wordpress installation and made a new installation of every thing from scratch, just to exclude possible issues with old installations of plugins and themes.

I will send a pm with complete admin rights to my entire testsite. Feel free to remove or add what ever you want.

Ike said
Thanks Meztli, received the PM, could you make the test user a moderator so we can see the tools button?

Hi Ike,

It's done now, but feel free to make what ever changes you wish on your own. All of you got wordpress admin rights. The entire wordpress installation was made for this purpose alone and will be deleted later on.

So you cant really make any thing wrong what ever you decide to do.