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Upgrade Simple Press...
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Brandon Williams
Member
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May 24, 2016 - 3:36 pm

My forum is down, and in my dashboard, it says "Upgrade Simple:Press". So I click the function for "perform upgrade", and nothing happens. My forum has been down for a while now. What's going on?

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Yellow Swordfish
Glinton, England
SP Master
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May 24, 2016 - 3:41 pm

Not much to go on. What does your forum is 'down' actually mean?

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SWORDFISH
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Brandon Williams
Member
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May 24, 2016 - 4:19 pm

This is what is showing when you go to my forum page: Forum.

And this is what is showing in my dashboard for the past 24 hours. (See attachment)

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Yellow Swordfish
Glinton, England
SP Master
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May 24, 2016 - 4:45 pm

No attachment 

So you have updated the plug in but not run the upgrade. What exactly is the problem please?

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YELLOW
SWORDFISH
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Brandon Williams
Member
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May 24, 2016 - 7:09 pm

Screen-Shot-2016-05-24-at-4.13.34-PM.pngImage EnlargerI've performed the upgrade, but this is what it says...

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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May 24, 2016 - 9:53 pm

so its likely something hijacking the ajax response..

anything in your php error log?

what is shown in response using your browser console? see: https://simple-press.com/docum.....r-console/

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Brandon Williams
Member
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May 25, 2016 - 3:58 pm

This is what it is showing:Screen-Shot-2016-05-25-at-3.56.57-PM.pngImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 25, 2016 - 4:54 pm

Do you know what 'headers and footer' is? It suggests it is some sort of plugin... It seems to be erroring as the message says. That may be causing a cascade of errors but until that one is sorted it is hard to tell.

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YELLOW
SWORDFISH
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Brandon Williams
Member
sp_UserOfflineSmall Offline
May 25, 2016 - 11:11 pm

Yes, I checked, it is a plugin we have. Any idea what to do with this?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 26, 2016 - 12:04 am

well, its throwing an error.. and possibly stopping other scripts from executing... but hard to tell... do you know what that plugin does?  and why its running in the admin?  footer header stuff sounds more like front end stuff...

perhaps you could try disabling the plugin and then running the upgrade... would provide additional data points...

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