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Upgrade Simple Press...
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Brandon Williams
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May 28, 2016 - 9:18 am

Screen-Shot-2016-05-28-at-9.14.23-AM.pngImage EnlargerOk, I deactivated the plugin and tried performing the upgrade again, and it did the same thing, so I used the developer tools again and this is what it gave me.

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Ike
Sawtry, UK
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May 28, 2016 - 9:49 am

We probably should have mentioned that it's worth switching your theme to a default WordPress theme as well as having the plugin disabled just to eliminate that cause and in this case it seems like this might be a problem as well. We've seen this before where some themes hijack the Ajax request, and in these cases running a stock theme helps during the upgrade. You can then switch back to your preferred theme afterwards.

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Mr Papa
Simi Valley, CA
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May 28, 2016 - 2:37 pm

if you want to create us a wp admin account with full sp admin capabilities and send the credentials to yellow swordfish, Ike and Mr Papa, we can take a look as well...

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Brandon Williams
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May 29, 2016 - 8:50 pm

I just sent a private message with credentials to all of you. Thanks! Let me know if you need anything further.

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Mr Papa
Simi Valley, CA
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May 29, 2016 - 9:12 pm

I took a quick look...  something is dorking with the loading of js scripts... you have many errors in the headers and footers where js loading is done... for example:

<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/jquery.bxslider.min.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/turner-recruits.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/sorttable.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/indeed-membership-pro/admin/assets/js/bootstrap-slider.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/mailchimp-forms-by-mailmunch/admin/js/mailchimp-mailmunch-admin.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/simple-press/sp-startup/install/resources/jscript/sp-install.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/slate-pro-admin/js/slate_pro.js' defer '></script>
<script type='text/javascript' src='https://touchdownalabama.net/wp-content/plugins/slideshow-jquery-image-gallery/js/min/all.backend.min.js' defer '></script>

everyone of those is in error...  and there are more similar errors on the page loads as well...  something added 'defer' in the  middle with a quote in wrong place...  so not sure the js even loads, hence the error not finding js functions...

not sure what is doing it, but might be one of the dozen or so caching plugins you have there... lol, never seen so many (some are disabled)...  could be other plugin or even theme...

dont want to dork with your site too much, but next step is to figure out what is causing those errors and try fixing...

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Brandon Williams
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May 30, 2016 - 9:50 am

Hmm. Well there's a problem. What am I to do if I've paid for this forum, but cannot use it? Doesn't seem to be fair to have to pay a developer to fix this. I definitely appreciate you taking a look, but is it possible to have the other two check it out too and correspond with me if you all have questions on a certain issue? I don't know where to start, and I wouldn't really know what to tell a developer either as to how to fix this...

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Yellow Swordfish
Glinton, England
SP Master
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May 30, 2016 - 12:13 pm

Brandon Williams said
Hmm. Well there's a problem. What am I to do if I've paid for this forum, but cannot use it?

That's not actually the case is it? Simple:Press is completely free - there is no cost to use it. There are additional paid-for and optional plugins and theme options. And you have paid to have our full support on Simple:Press issues. This is what we are doing here.

Doesn't seem to be fair to have to pay a developer to fix this.

A developer (or perhaps developers)  somewhere along the line have written stuff that you are using that is not working. The ideal solution, of course, is to go back to them and request they correct their errors - whatever they are. If the site itself was constructed by a single developer then that is the person to talk to.

These issues are not Simple:Press related. Simple:Press is a casualty of what, I suspect, might just be careless code or, perhaps a plugin that is genuinely broken in some way. You do have 18 plugins awaiting an update I see.

I definitely appreciate you taking a look, but is it possible to have the other two check it out too and correspond with me if you all have questions on a certain issue?

I don't know where to start, and I wouldn't really know what to tell a developer either as to how to fix this...  

If you had to tell a developer anything it would be to look at the errors. @mr-papa - despite your obvious reluctance to take his word for it - has already highlighted what be thinks is the first problem to resolve (the malformed 'defer' attribute). He has also made the suggestion that you deactivate all of the caching plugins - especially the one that is adding the defer to scripts (that will probably be the one trying to load cached javascript files).

Earlier, I believe it was suggested you swap themes for a few minutes to see if that sorts things out as themes, sadly, often cause conflicts with plugins. But the one above is a more likely candidate.

I will add that it is worth updating your 18 plugins awaiting action as any one of those might be needing an update due to code issues.

As a second from last resort, and if it was me, I would:

  1. put the site into maintenance mode for half an hour
  2. swap to using the default WP theme
  3. deactivate ALL plugins one at a time
  4. between each deactivation clear the browser cache and try the SP update.
  5. when things work as they should then you know you have found a problem plugin and can take the necessary action.
  6. put the site back together. This whole process can be done in minutes.

I would also add that all the caching plugins in the world will not help performance if large numbers of errors are being discovered during page construction and messages sent out to the console. And this is indeed what is happening on your site at the moment.

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YELLOW
SWORDFISH
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Brandon Williams
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May 30, 2016 - 1:12 pm

Ok. I will try to look into this.

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Mr Papa
Simi Valley, CA
SP Master
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May 30, 2016 - 1:33 pm

we are here to bounce ideas off of and help where we can... please dont hesitate to ask, but its kind of hard for us to do what Andy asked on someone's server...  we cant do it all, but can still help - just you have to be involved...  happy to take a look at the site along the way and offer guidance on what we see and offer suggestions...   small chance this could be simple press issue (not very likely) but we need to remove all the errors from the site first even if its just ruling out other possibilities...

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