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Hello there!
For some reason the users have become unable to post to the forum. The button is showing but it doesn't do anything. I am sure it is a permissions setting problem as I can Post Topic/Reply using the admin account. (There was a script conflict earlier but I was able to fix that, so we can rule that out.)
Members > Standard Access > Permissions - Allow to post and reply, etc.
I have visually confirmed my test users are set to Members with Standard Access
Can you let me know what I should be checking for to see about getting this working?
Thanks!
Meredith
Settings:
WP - V4.7
SP - V5.7.2
SP V5 Importer Framework - 2.4
Theme is using reboot-child
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I am afraid I have a sort of standard initial response to this question and I really do have to start with that.
The question is - what has changed? If it worked yesterday and doesn't work today - something must have changed. A new WP plugin perhaps? An updated or new WP theme? it has to be something causing a conflict...
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YELLOW
SWORDFISH
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I'm not 100% since the admins weren't having an issue...
But looking at the logs the last Simple Press updates were in October. Updated plugin: Simple:Press 5.7.2 and about SP 4 plugins but there's no description to which ones and I don't remember.
Then just this past week:
iThemes Security 5.8.1, MailChimp for WordPress 4.0.11, Strong Testimonials 2.16.3
and during troubleshooting I deactivated them all and still having the problem....
I wish it was something obvious like that.
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It has to be. The code can not change so if ot worked before it should still work as it does the same thing every time it is loaded.
So - any script errors in the browser web console?
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YELLOW
SWORDFISH
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I do see an error that came up when I refreshed the page
This in IE 11 and don't know what's it's referencing-
SCRIPT16386: No such interface supported
File: jquery.js, Line: 3, Column: 27371
And in Comodo (Chrome) I get nothing related.
Do you have any ideas about why it would work for an Admin and then not a Member with access to post? So...
Would it be too much to ask if you could login and check the settings? I can provide an admin as well as a test Forum user login
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what version of windows?? and to be sure, this is IE 11, not the latest Edge?
Visit Cruise Talk Central and Mr Papa's World
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It's Internet Explorer 11, not edge. I rarely use it. And I don't think it's isolated to the browser. I know the admins use Apple and other devices and they can access without issue. Just the non-admins with the problems.
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have you tried as a user? asking because the error message does seem limited to IE.. other browsers should see a different error message if still having problem... at least that is what bit of googling indicates...
if you wanted to provide us a link to the site and temp credentials, you could send both yellow swordfish and mr papa the info in a PM... be sure to link back to this topic so we know what it is about...
Visit Cruise Talk Central and Mr Papa's World
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Good morning!
Yes, I was testing with 2 user account and while I can post/reply on both browsers with admin I cannot with the Member users.
I'll be sending the user logins shortly.
Thank you!
Meredith
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Can you run a quick test for me - and I do not expect this to be the answer but I would like to discount it...
Could you deactivate the SP Captcha plugin. The clear your browser cache and log in as a user and see of that makes any difference
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YELLOW
SWORDFISH
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