Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
When I try add Topic I get 500 Internal Server Error
Avatar
GTW
Member
sp_UserOfflineSmall Offline
Jan 6, 2016 - 4:38 pm

Hi Team

I'm running 5.6.1, all plugins and CSS theme all up to date. But when anyone tries to add a topic I get a 500 Internal Server Error.

I've made no modifications, and this started happening before the Wordpress update to 4.4.1 so it's not that.

Please advise...plenty of unhappy customers!

 

Thanks - Graeme

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 6, 2016 - 4:51 pm

Well - 500 Internal Server Errors are totally unfathomable. clearly something is amiss and that may or may not be Simple:Press related but the server gives no information when using the website as to the cause of a 500 error.

Most usually it will make some sort of report into the server error log so the first thing to do is to take a look at that. Usually available via your hosting control panel or - if all else fails - ask your hosting support to take a look and let you know what they find.

And if there is nothing in the error log the same route has to be taken I am afraid - your hosting support team.

andy-signature.png
YELLOW
SWORDFISH
Avatar
GTW
Member
sp_UserOfflineSmall Offline
Jan 6, 2016 - 8:56 pm

Awesome, thanks. It was a server thing and they fixed it. Have a great day. G

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 6, 2016 - 9:00 pm

good news!  thanks for the update...

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620