Hi there,
We’re moving over to WooCommerce subscriptions which allows us to set a subscriber roles which we’ve mapped as follows to our SP forum
Subscriber Default Role > Full WP role > Full user group in SP > full access to forum
Inactive Subscriber Role > Customer WP role > Guests user group in SP > read only permissions
When someone pays for a subscription, they are being allocated the full role and can access the forum.
However, when the subscription is cancelled, their WP role changes to ‘customer’ but they retain the full status in SP.
It’s been a while since I set all this up, perhaps I’m missing a step in this.
Can you advise how to ensure the SP user group membership is updated as well.
Thanks
Edit: sorry hadn’t finished the topic title when I posted. I don’t think I can edit that.
