Support Forum

After uploading online plugin main forum page went blank.

45 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Andy, was asking if your server is linux based or IIS (windows) based…

SR Seth Riley
Seth Riley
Member

OK, I asked around and I do believe I am using Linux based sever.

MP Mr Papa
Mr Papa
Member

lol. was going to comment the mac air was yours, not the server. wink

thanks for the info…

SR Seth Riley
Seth Riley
Member

LOL yeah that took me a little brain storming to figure that questioned out. You guys are making learn new stuff about my business, so I guess it’s not a bad thing 😉

So what do you suggested I need to do to get this fixed?

Even if I get these plugins working I have a small suspicion

that this problem may still occur with other plugins. :/

I really love this forum plugin and It was my first choice for a

fully customized and scalable forum. I just hope I can get these

issues squared away so I can get back to doing what I love!

MP Mr Papa
Mr Papa
Member

you said back in post 11 it was fixed…  what else is wrong?

I cannot explain why it would create the plugin in online1 vs online… and by ‘it’, I mean WP… wp does all the extraction and what not… and the directory it creates will be named the same as the zip archive you give it, minus the .zip extension…

and it is not occurring thus far for others…

have you tried another plugin?

you can always simply download the zip archive, extract it on your computer and then upload the plugin folder and its contents to your server via ftp rather than the wp plugin installer…

YS Yellow Swordfish
Yellow Swordfish
Member

I have one thought although this question is really for Steve (Mr Papa).

One quirk of OSX is that if you download a SECOND copy of a zip file it will create a new file with a 1 on the end etc. I also noticed on the screenshot that was posted a .DS_Store file on the server. This, as far as I am aware, is an OSX specific file.

I am wondering if this was, in some way, downloaded twice and the wrong zip uploaded along, perhaps, with some other unwanted flotsum…

SR Seth Riley
Seth Riley
Member

Seth Riley said
Same issue uploading the ‘image and file uploader plugin’ cryhttp://screencast.com/t/jqiBPPobI

After installing the ‘online plugin’ I activated it and refreshed my forum page and I didn’t see the online light as well.

Also I’m having trouble trying to upload an avatar to my profile even after I change the setting around. I set it up so users could upload the image from the forum page profile and it does show the uploader on the right of the avatar options.

Yes it happened again with ‘image and file uploader plugin’ So I need to fix it again.

SR Seth Riley
Seth Riley
Member

OMG! I think I just figured it out! When I downloaded the SP zip file Originally I downloaded it twice. and the second zip was named ‘simple-press (1) .zip’ Do you think that’s why the path is jacked up every time?

SR Seth Riley
Seth Riley
Member

I fixed it again by simply editing the folders name! So I guess now my only option is to uninstall the SP plugin and reinstall it with the original file. CORRECT???

Lucky this is a new site and it is not getting traffic yet 🙂

SR Seth Riley
Seth Riley
Member

I missed that post. Well I am glad we figured this issue out. I reinstalled the SP plugin with the original zip and I was able to install both plugins just fine.

Although the uploader doesn’t seem to be working correctly and the online button is not there. Maybe this is just my settings but I have tried to mess with the avatar settings and the profile settings and still no options to upload a photo. 

Is it possible for you to go in to my dashboard and see if everything is setup correctly?

We could communicate through skype if you had a little time to check it out. Let me know

Thanks

SR Seth Riley
Seth Riley
Member

It does appear that the who’s online plugin is working just fine. I didn’t realize I had to create a topic for it to show up. eek

I guess it’s all just trial and error wen you are not that tech savvy.

Still trying to figure out how to upload a photo to my profile. If you have any info on that let me know. thanks for having patients with me guys!

MP Mr Papa
Mr Papa
Member

lets step back…  what are you trying to do with photo?  are you really talking about a photo here? or an avatar?  because out of the box, neither use the file uploader plugin for that…

in the upload options, you can choose to use the file uploader for photos instead of the standard html image capture…  if you did mean photos, have you enabled that option?

if you meant avatar, that never uses the file uploader…  just the standard html one…

so please explain in more detail what you are trying to do and what happens…  worth checking forum – integration – storage locations and make sure all is okay there too…

as to online, not sure what you mean…  it doesnt need a topic…  the online would show up in the stats area like on our site as a link saying ‘See All Online Activity’…  are you not seeing that in your stats?  if not, its possible your theme is not calling the template tag for displaying the link… our four provided themes do, but not sure if yours does… it would be in template file spFoot.php… though you could put it where ever you want…  the template function is:  sp_OnlinePageLink()…  in our themes, its surrounded by a function exists check cause users may not have the plugin…

also, the ability for users to see the link is controlled by permissions… they must have permission to see online activity…

SR Seth Riley
Seth Riley
Member

Yes I am talking about adding a avatar to my profile so when I post a topic my picture is on the left side.

I have setup the profile option and re-sized the picture size. this is profile options http://screencast.com/t/xewLZNeNeD

Also these are my avatar setting currently http://screencast.com/t/WD5hyO6Ef

In my forum profile under edit avatar this is what I see http://screencast.com/t/YoeXAjYDEbZb I have tried uploading a 50×50 pixel picture to my avatar and nothing happened. even after I refresh the page.

MP Mr Papa
Mr Papa
Member

okay… so it does not use the file uploader plugin…

did you check the storage locations?  and what is happening?  need some info…

and what do you have for avatar priorities on forum – profiles – avatars???