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plugins-topic
Buddypress plugin causes site to crash
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Jimi C
Member
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Aug 13, 2014 - 11:37 am

I installed the buddypress plugin, activated, and when trying to go to plugin options the site stopped loading, even home page is not loading. 

I tried to go back in admin and deactivate it, but it doesn´t deactivate.

Can i deactivate it by deleting the plugin and database files?

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Yellow Swordfish
Glinton, England
SP Master
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Aug 13, 2014 - 11:48 am

You certainly can just remove the plugin folder. There are no new database tables - only a single Options record.

More to the point though is why is there a problem. So you could check a few things first...

Firstly - is this using the very latest versions of WP, SP, BuddyPress and out BP plugin? I know there was a problem on a previous version that could show this behaviour if there was some setting in BP itself turned on 9i would have to search out the details).

Next - is the name of the folder the plugin is in actually named exactly 'buddypress' which it must be - and can you confirm that it was loaded into the correct SP Plugin location.

It could even be a simple corrupted file which does happen to everybody every now and then - especially if uploaded to your server using FileZilla.

That's a good list for starters...

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YELLOW
SWORDFISH
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Jimi C
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Aug 13, 2014 - 12:00 pm

I´m using all the latest softwares.

The folder is named buddypress, i uploaded as a zip file via the plugin uploader.

I´ll try to delete the plugin folder to see if the site comes back.

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Jimi C
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Aug 13, 2014 - 12:01 pm

Site came back after deleting the folder

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Jimi C
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sp_UserOfflineSmall Offline
Aug 13, 2014 - 12:03 pm

I tried to upload again and same error occured.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 13, 2014 - 12:07 pm

Can you take a look in your php error log to see what has been reported. And here I am really referring to your server php error log usually available to look at through your website hosting control panel...

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YELLOW
SWORDFISH
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Jimi C
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sp_UserOfflineSmall Offline
Aug 13, 2014 - 12:31 pm

A weird thing just happened!

I tried to update simple-forum plugin and i got a fail to update message, unable to remove old plugin.

I then clicked on the link to update database and another fail message, something like "no permission to access page .../sp-startup/sp-load-install.php

But now simple-forum is gone! The admin menu disappeared.

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Jimi C
Member
Free Members
sp_UserOfflineSmall Offline
Aug 13, 2014 - 12:33 pm

It came back, i activated again. Thank god!

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Jimi C
Member
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sp_UserOfflineSmall Offline
Aug 13, 2014 - 12:41 pm

Do you think it could be a permission issue?

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Jimi C
Member
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sp_UserOfflineSmall Offline
Aug 13, 2014 - 2:21 pm

This is my Apache2 error log

[Wed Aug 13 15:17:50 2014] [notice] child pid 16069 exit signal Segmentation fault (11), possible coredump in /etc/apache2

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