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Cannot upload files via File Uploader with Plupload, get a JSON and Error 999
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Hugh Kimura
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Oct 3, 2012 - 1:24 pm

Hi, 

I'm trying to upload a jpg and every time I try to upload it, I get the following error in a dialog box: 

Object function (E,F){return new o.fn.init(E,F)} has no method 'parseJSON'

Then I get the following error message below the upload box:

Error 999 - Unknown server error (check image size - may be exhausting memory)

The file looks like it uploads otherwise but when I try to view previously uploaded files, they do not show up.  However, when I look for the files in my File Manger in my cpanel, the files are there.  

Things I have already checked...

  • The file size and dimension limits for images are set to unlimited
  • I set the forum-image-uploads folder to 0777
  • GD allows jpg upload in php
  • JSON enabled in php
  • php upload sizes and memory is fine 

I'm on HostGator, with the Optimize Press Theme.  Any ideas?  

 

Thanks,

Hugh

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Mr Papa
Simi Valley, CA
SP Master
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Oct 3, 2012 - 6:47 pm

Have you tried multiple browsers?  which one was this in?

I seem to remember the optimize press theme incorrectly loading js/jquery (but could be wrong)... do you have a link?

for reference: http://codex.simple-press.com/.....-conflict/

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Hugh Kimura
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Oct 4, 2012 - 10:04 pm

I was getting the same error in Chrome and Firefox.  You are right, when I changed the theme to twentyeleven, now the uploads work fine.  I made it more complicated than it was, haha. 

Thanks for your help! 

Hugh

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Mr Papa
Simi Valley, CA
SP Master
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Oct 4, 2012 - 11:16 pm

np. glad to help...

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Phil Robins
Member
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sp_UserOfflineSmall Offline
Oct 10, 2012 - 8:44 am

It's happening to me also - I get Error 999 - Unknown server error (check image size - may be exhausting memory)

I've set Wordpress memory to 64M in wp-config 

The folders are all writeable ..  

Happens on Chrome, Firefox.  IE9 the whole upload doesn't even work (but I can accept that to some extent)

Any other ideas?

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Phil Robins
Member
Free Members
sp_UserOfflineSmall Offline
Oct 10, 2012 - 10:23 am

Actually I increased it to 256M and I think's it's working - got an issue with Access Denied at the moment - will come back if I defo solve it.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 10, 2012 - 7:59 pm

cool... but that is quite large memory... are these huge images?

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