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Cannot upload files with File Uploader
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Richard Bradley
Member
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Aug 17, 2017 - 7:35 pm

Hey fellas,

Awesome plugin and I'm happy to hear that you guys are sane enough to retire :).

I was hoping you could help me with an issue I'm having with the file uploader plugin. I can add files to the queue, but when I try to upload it does nothing for me. 

My site is at community.citizensclimatelobby.org but our forums and other user-generated content are protected. Let me know how to securely send you a login, if you need one. 

There are 12 errors in the console. I tried to paste them here but I get a max link error.

Thanks in advance for your help.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Aug 17, 2017 - 8:21 pm

are you sure they are errors?  only need the ones in red - the errors...  paste em as text instead of html...

do you have a link to your site so we can check for obvious errors?  

usually would be caused by caching of the forum pages...  or javascript conflict..  on latter, with the browser console open, any errors show when the page loads or when you click the start button?

Also, check your php error log...

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Yellow Swordfish
Glinton, England
SP Master
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Aug 18, 2017 - 4:14 am

If the 'Start Upload' button does not look like a button (i.e., is totally 'flat') then it could mean that your WP theme or another plugin is loading the Bootstrap JavaScript library. If you suspect this, view the source in the browser and search for 'bootstrap' and let us know if found.

Actually - while your site is protected I can still see that Bootstrap is being loaded. Bootstrap is not, sadly, supported by the WordPress API and it has negative effects on the jQuery UI library which IS supported and supplied. It would be nice if the WP team could sort this but alas - nothing so far.

The key to this - normally - is to ensure that the BootStrap library loads BEFORE the jQuery UI library. Or - even better - if it is not needed on the forum m page - that it is not loaded at all.

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YELLOW
SWORDFISH
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Richard Bradley
Member
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Sep 1, 2017 - 7:05 pm

Hey Sword that is Yellow,

So I did find that bootstrap is loaded in the head, but it seems like I've moved any js to load after bootstrap and I'm still unable to "start upload."

It's weird in that when the cursor mouses over the "start upload" button it now it changes the pointer...progress! 😉

Any other recommendations/suggestions? 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 1, 2017 - 8:07 pm

are you using our combined js cache?  you may want to clear it on forum - toolbox - integration... and also clear your browser cache...

do you have a link to your site?

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Richard Bradley
Member
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Sep 4, 2017 - 12:02 pm

Hey Papa,
From Forum>Toolbox>Housekeeping I "reset combined script cache" and cleared my browser cache with no change. My URL is community.citizensclimatelobby.org/forum.

Thanks for your help.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 4, 2017 - 12:31 pm

There are still a couple of errors in the script console. One to do with something called 'protected content' and one to do with recaptcha. Hard to say of they are at fault but it ism always a possibility. Bit we can not actually see the forum loaded in any case and I am not seeing any of the SP scripts in the source.

andy-signature.png
YELLOW
SWORDFISH
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Richard Bradley
Member
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Sep 5, 2017 - 2:49 pm

Hey fellas,

Thanks for the help. I may revisit this later when I have more time to look into it. 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 5, 2017 - 9:32 pm

okay, we will be here...

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erin peloquin
Member

Silver Members
sp_UserOfflineSmall Offline
Sep 19, 2018 - 11:38 am

I am having the same issue - my Add Files and Start Upload buttons don't look like buttons.

Line 14 of my View Source says <link rel='dns-prefetch' href='//maxcdn.bootstrapcdn.com' />

My website is https://photographylesssons.on.....ine/forums

How do I fix this? Is it related to cloudflare?

Thanks!

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