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Can't add new topic since themes and plugins update earlier today

RI RickA
RickA
Member

WordPress 3.4.1, Forum 5.2 Build: 9495

My client reports, “For some reason I can’t add a new topic to the forum, the “Add Topic” button shows javascript:void (null) when I mouse over it and doesn’t do anything when I try and click on it.”

As noted in the topic name, I updated the themes and plugins to the latest version this morning. What should I do to fix this? Thanks in advance for your help.

Rick

Website: http://ttz1.com

43 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Odd one, The site is throwing script errors that seem to start with the SP Font resize plugin but I can see no evidence that any SP plugin scripts are being loaded. Which is sort of weird…

In the forum admin under Options > Global Settings what do you have set for the two ‘CSS/JS Combined Caching’ options? If they are turned on – and not working – Can you turn them off?

RI RickA
RickA
Member

I don’t see either one of the two ‘CSS/JS Combined Caching’ options under “Options > Global Settings”.

Rick

PS: I now remember that when the Tiny MCE Editor was updating it threw off a php error message but after that the Forum Admin loaded OK. I have now deactivated the Tiny MCE Editor.

PPS: Sorry for the delay in responding. I was called away from the computer.

YS Yellow Swordfish
Yellow Swordfish
Member

Can you double check this really IS SP 5.2? Those options are new for 5.2 and should be on the panel on the right hand side below the RSS Feeds section.

If this is NOT 5.2 then the updated TinyMCE wont work with it anyway as it is dependent upon 5.2

RI RickA
RickA
Member

I just discovered that I copied the wrong version information when I first posted about the problem. I have not updated to 5.2 but am using version 5.1.3.

 

This is so embarrassing! I’m sorry that I got that important fact wrong. Would upgrading help fix the problem?

YS Yellow Swordfish
Yellow Swordfish
Member

well certainly the latest tinyMCE plugin does require SP5.2 so I would hope that would be the case…

RI RickA
RickA
Member

I was having trouble with backing up the database before updating and I solved that problem and updated the forum to 5.2. It seems to be working now. Thanks for your help and patience.

Rick

YS Yellow Swordfish
Yellow Swordfish
Member

Good news. Thanks for updating the thread.

RI RickA
RickA
Member

One last thing. My client reports, “One thing I just noticed is we are now able to host pics/attachments through the “Upload Attachments” button which is great, but the old toolbar with the web link, html code, image, video, etc icons is missing.”

How do restore the functions of the “old toolbar” that he is asking about?

Rick

YS Yellow Swordfish
Yellow Swordfish
Member

Well attachments have been around for quite a long time but I assume you are referring to the tinymce toolbar so perhaps that didn’t install properly…

RI RickA
RickA
Member

I activated the tinymce toolbar for this forum and asked the client to check on what he said was missing (old toolbar with the web link, html code, image, video, etc icons). Here is his reply, “It is not there. I included a pic with a red rectangle of where the tool bar should be/was. The options in that bar made the forum much more user friendly when posting pics and editing fonts/boldfacing text. Also, the “Canel” button/option on the bottom next to “Sumbit Reply” is not working.”

See attached image that he sent me. I would appreciated any advice that you can give me on this. Thanks.

Rick

MP Mr Papa
Mr Papa
Member

I dont see an attached image…

red rectangle??

sounds like some javascript is not working – so likely a conflict… see: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

do you have a link to this site, so we can take a look?

MP Mr Papa
Mr Papa
Member

to step back… what version of WP, SP and tinymce plugin?  sorry if elsewhere, have been gone for couple days…

RI RickA
RickA
Member

WordPress 3.4.1, Forum 5.2 Build: 9495, Editor TinyMCE Rich Text Version 2.0.1