Support Forum
Mr Papa said
okay, so I see both uploaded avatars and default avatars... can you give me example of a user who you absolutely knows has a valid gravatar at gravatar.com but its not showing?
Yep! As I said, the gravatars WERE working, and then they just stopped. Here:
trying to investigate, but I am having difficulty using your wp admin - namely the simple press admin pages... they are all throwing js errors from something called wpmUi... do you know what that is? After loading an sp admin page, these errors prevent me from going any further in the admin...
Whoa, that's weird! I'm not getting that error, or I would have mentioned it. I'm thinking we must have a plugin conflict, but I have no idea which one.
Also, as a reminder, we disabled all plugins before trying to figure out why Simple-Press was misbehaving, and it didn't fix it. Hmmm. I'll see if I can figure out which plugin is misbehaving!
Thanks for your help. It would be one thing if it hadn't worked, but it's worked for over a year, so I'm sure we can get it BACK to working again, somehow. 🙂
understand... was just wanting to look at some stuff in our admin but couldnt..
could you take screenshot of the entire forum - profile - avatar options panel and post it here? might be worth just updating that panel too (ie save it again)...
its odd how the http request (or at least some) go out to gravatar and return the avatar, but its not used... not sure i will get the answer from the admin... next step might be to get access to the server so we can add some debug code and see why the gravatar is not displayed..
Visit Cruise Talk Central and Mr Papa's World
Okay, I think I have a strong lead on what is going on here... have managed to recreate so can get to the bottom of it...
more to come...
Visit Cruise Talk Central and Mr Papa's World
could you take screenshot of the entire forum - profile - avatar options panel and post it here? might be worth just updating that panel too (ie save it again)...
Here you go!
I think I found the javascript error, by the way - I believe it was a plugin that needed an update. Fingers crossed!
Mr Papa said
Okay, I think I have a strong lead on what is going on here... have managed to recreate so can get to the bottom of it...more to come...
I'll be holding my breath! Thanks so much for all your work on this!
yes, WP made a change to the HTTP library and its a breaking changing (though they failed to document it or relay it to developers)... so we will have to make a change... just working out the best way to adapt to the new api here... have several fixes, just testing best performing one...
Visit Cruise Talk Central and Mr Papa's World
the mycred fix is in place and mostly tested... just need to find the time to release... likely this coming weekend...
same for the gravatar issue.. going to need a core change to account for the wp code change... we are talking about this coming weekend as well... I could give you a manual code change if you are up to it...
Visit Cruise Talk Central and Mr Papa's World
1 Guest(s)