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Any update on Saturday, per excerpt from our Response (#48) below?
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Would you kindly give us a Time Window for Saturday morning (after 7:00AM EST) to move forward with deactivation and approximately how much time we should set aside?
Please keep in mind that it is OK to login & explore these issues before Saturday, simply avoiding peak 8:00AM to 6:00PM time windows.
Thanks in advance!
Dennis
Dennis
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it is a little difficult as both @mr-papa and myself have family matters to attend to over this coming weekend but I am going to suggest around 9pm UK time which is 1pm in California. If, when @mr-papa starts his Friday he has a problem with that then we will come back to you.
As to how long... I can't say. It depends on what we find really. And there is little point visiting before that, especially if the site is still throwing that error which it continued to do last time I looked.
However, deactivating all plugins and switching to a default WP theme will eliminate that so we should have a clear site to take a look at.
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YELLOW
SWORDFISH
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Thank you! We will assume 9PM UK time on Saturday unless we hear back from you. Our Server Admin will ensure that the Theme and all plugins have been deactivated at that time (a Maintenance Screen will be in place). Please check before then simply to reconfirm that your Admin access is OK.
Dennis
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The credentials are working currently.
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YELLOW
SWORDFISH
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Too late on your end, but alternative if better for Mr. Papa would be 2:30PM today California (5:30PM Tampa) 10:30PM UK. Just trying to stay away from peak traffic times. Let us know if this is better or if you wish to stick with tomorrow (Saturday).
Dennis
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We will need to - today is not possible.
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YELLOW
SWORDFISH
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Simply reconfirming that our Server Admin will deactivate our Theme and ALL Plugins at 8:45PM UK (12:45PM California) to allow you to begin your unobstructed Site access using your Admin Credentials provided. You will have access for as long as you need to explore SimplePress functionality issues.
Please confirm OK with the above - thank you!
Dennis
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The plan is to come on by at 1:00 pm PDT...
Visit Cruise Talk Central and Mr Papa's World
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Perfect! Please confirm once you're finished so we can restore everything. Thank you!
Best regards,
Dennis
Dennis J. Pitocco PUBLISHER & EXECUTIVE EDITOR BIZCATALYST360° OFC: (813) 675-4509 FAX: (206) 202-1749 BIZMASTERSGLOBAL@GMAIL.COM
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On May 21, 2016, at 10:57 AM, Simple:Press Support wrote:
Dennis
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