Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
plugins-topic
Options & Other Functions Not Working
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 21, 2016 - 12:07 pm

will do...

Avatar
Dennis Pitocco
Tampa, Florida
Member
sp_UserOfflineSmall Offline
May 21, 2016 - 3:35 pm

UPDATE: Our Site is now available to you (Theme & All Plugins Deactivated). Simply confirm once your actions have been completed!

Thank You!

Dennis

Screen-Shot-2016-04-19-at-11.47.27-AM.png

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 21, 2016 - 3:47 pm

we're on it...

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 21, 2016 - 4:16 pm

there is something odd going on at the server level..  many XMLHttpRequests are not being honored or blocked...  sometimes they go through...

are you running any server security software?  such as mod_security or Sucuri or other?

did you do any modifications to the .htaccess file? (is it used in nginx?)

do you run any wp specific nginx configurations?  like in /etc/nginx/common

Wonder if we pull in @fidosysop-2 who runs cloudflare and has it working... not sure if he has nginx though...

probably clear to put plugins and themes back up...  clearly no impact from them...

one thing that I would also like to try, but probably not an issue is to turn off admin script concatenation... that would be to add following to the wp config file:

define(‘CONCATENATE_SCRIPTS’, false);

and just see...

Avatar
Dennis Pitocco
Tampa, Florida
Member
sp_UserOfflineSmall Offline
May 21, 2016 - 4:20 pm

Just relayed your comments & questions to our Server Admin - will come back to you shortly.

Dennis

Screen-Shot-2016-04-19-at-11.47.27-AM.png

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 21, 2016 - 4:20 pm

okay, thanks...

Avatar
Dennis Pitocco
Tampa, Florida
Member
sp_UserOfflineSmall Offline
May 21, 2016 - 4:33 pm

Response from Roger (Server Admin):

1. Yes, there is exploit scanning and AV scanning. If an IP address tries to upload an exploit, the file is blocked and the IP is denied access to all services (including http).

2. Yes mod_security is running.

3. .htaccess is blocking known "bad" bots

4. The server is LAMP

Replacing plugins and theme now...

Dennis

Screen-Shot-2016-04-19-at-11.47.27-AM.png

Avatar
Dennis Pitocco
Tampa, Florida
Member
sp_UserOfflineSmall Offline
May 21, 2016 - 4:45 pm

Update: Server Admin Response:

Adding:

define(‘CONCATENATE_SCRIPTS’, false);
to wp-config.php, and then testing; did not resolve the issue.

Dennis

Screen-Shot-2016-04-19-at-11.47.27-AM.png

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 21, 2016 - 4:47 pm

figured it was LAMP...  which has a history of issues with WP... they even have a configuration page for it:  https://codex.wordpress.org/Nginx

thanks for trying the script concat stuff... didnt think it would work, but worth ruling out...

is it possible to temp disable mod_security and see what happens?

have sent @fidosysop-2 a pm to see if he has thoughts since he works with same environment and has worked through issues (both wp and sp)...

Avatar
Dennis Pitocco
Tampa, Florida
Member
sp_UserOfflineSmall Offline
May 21, 2016 - 5:02 pm

Server Admin Response:

WordPress is built to work on LAMP. LAMP is "Linux, Apache, MySQL, PHP" and Nginx is something else. The codex (in provided URL) has nothing to do with a LAMP server.

Disabling mod_security is a no-go because the site is under constant attack. Example in the time you worked on the site, there were 27 exploit attempts (uploading PHP exploit) that were all blocked.

Again, this is not an Nginx environment, it's LAMP. 😉

Dennis

Screen-Shot-2016-04-19-at-11.47.27-AM.png

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625