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Yes all folders are linked with a green tick.
the add files is like a button and changes when you hover over it but nothing at all happens when you try clicking it.
is there something I need to change in SP regarding the bootstrap javascript library?
NOTE: This is set up on a multisite build and it is on the sub-domain install.
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Hugo said
is there something I need to change in SP regarding the bootstrap javascript library
Well that really depends on whether your WordPress theme is loading the Bootstrap library. And if it is - it is not that anything needs to change in SP - it is more that you need to ensure that the Bootstrap library loads before the jQuery UI library. In short - Bootstrap is NOT compatible with the standard libraries supplied by WordPress 0 bit despite that, some theme authors use it.
Now normally - if Bootstrap is the issue - then this is shown by the Add Giles showing up ore like a label than a button. If it shows as a button then probably something else is happening. You most probably have a different JavaScript conflict - from your WP theme or another plugin - which needs to be fixed. This codex article explains what this means and what to look for:
http://codex.simple-press.com/.....-conflict/
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SWORDFISH
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ah ok I have noticed that my add files button does not look like the one on this forum. (see attachments)
so it looks like it is bootstrap causing the issue.
below is my button or non button 
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Is this something that you can fix as paid support?
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Well the';Start Upload' looks suspiciously like BootStrap but Bootstrap will not stop the Add Files from working so perhaps you have both issues - i.e., a jQuery issue as well. Did you look through the generated source to see if any of these things apply?
We can usually help here in the forum sort these things out but you do need to look to see what is getting loaded.
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SWORDFISH
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Not sure where to look for this info but when i view source the attachment shows what is getting loaded on the forum page.
if thats any help!
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You will be looking for an entry like that but with a file name of 'bootstrap.js' or probably 'bootstrap.min.js'or some such combination.
And you will be looking for the source of jquery.js/jquery.min.js and jquery_ui_core files.
And a link to your forum page might hep
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SWORDFISH
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I have looked all through the source code on the forum page but cant see what you have mentioned anywhere.
Am I looking in the right place?
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I dont see any evidence of bootstrap, but I do see a couple of bad things... probably from the wp theme...
<script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js?ver=3.5.1'></script>
<script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.9/jquery-ui.min.js?ver=3.5.1'></script>
its loading both jquery and jquery ui from off site locations instead of using the versions that come with WP... additionally, both are quite older versions than what comes with WP...
see: http://codex.simple-press.com/.....-conflict/
if you can find where in your theme its violating api standards and practice, we can help fix it... often its in functions.php but could be in lots of different files...
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