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Private Message System: auto-complete "Select from members" bug
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Blaise
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Oct 9, 2013 - 9:45 am

Hello,

When I try to create a PM I must fill in first the "Select from members" field which apparently should auto-complete. 

In my case nothing happens at all. I tried typing a few usernames and it always stays inert. 

thanks

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Mr Papa
Simi Valley, CA
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Oct 9, 2013 - 9:51 am

sounds like a js conflict then since the wp jquery autocomplete library is used for that functionality...

see: http://codex.simple-press.com/.....-conflict/

if you provide a link, we can take a quick look at site for obvious conflicts...

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Blaise
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Oct 9, 2013 - 11:20 am

Thanks. 

Private messaging system link:

http://fotoloco.fr/forum/priva.....ing/inbox/

To connect, please click on "Connexion" in the top right of the screen

User and pw: yop2000

regards,

Blaise

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Mr Papa
Simi Valley, CA
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Oct 9, 2013 - 12:46 pm

hmm.. oddly the ajax response from jquery autocomplete is returning the whole site... something corrupting the json reponse... not sure what...

are you running any security plugins or mod_security on your server?

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Blaise
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Oct 9, 2013 - 3:31 pm

Hi,

I'm running WP Better Security plugin but not mod_security. 

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Blaise
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sp_UserOfflineSmall Offline
Oct 9, 2013 - 4:40 pm

Here is my php error log extract:

 

[Wed Oct 09 22:33:17 2013] [warn] [client xxx] mod_fcgid: stderr: PHP Notice:  Undefined index: sfkeywords, referer: http://fotoloco.fr/forum/private-messaging/inbox/
[Wed Oct 09 22:33:18 2013] [warn] [client xxx] mod_fcgid: stderr: PHP Notice:  Undefined variable: title, referer: http://fotoloco.fr/forum/private-messaging/inbox/
[Wed Oct 09 22:33:18 2013] [warn] [client xxx] mod_fcgid: stderr: PHP Notice:  Undefined variable: change, referer: http://fotoloco.fr/forum/private-messaging/inbox/
[Wed Oct 09 22:33:20 2013] [warn] [client xxx] mod_fcgid: stderr: PHP Notice:  Undefined index: sfkeywords, referer: http://fotoloco.fr/forum/private-messaging/inbox/
[Wed Oct 09 22:33:20 2013] [warn] [client xxx] mod_fcgid: stderr: PHP Notice:  Undefined variable: title, referer: http://fotoloco.fr/forum/private-messaging/inbox/

etc...

I get this for every page of the forum. 
Upgraded to latest version of Simple press and private messaging inbox.
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Mr Papa
Simi Valley, CA
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Oct 9, 2013 - 10:12 pm

those are harmless notices...  not errors...  and we take care of them when they are found... in fact, those are already handled in the next version in development...

can you disable the security plugin and see if it makes any difference?

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Blaise
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sp_UserOfflineSmall Offline
Oct 10, 2013 - 3:39 am

Hello,

 

Still no success.

I desactivated temporarily WP Better Security and it made no difference at all. Still no auto-complete in the "select from members" field.

Is there any work-around to using this field?

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Mr Papa
Simi Valley, CA
SP Master
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sp_UserOfflineSmall Offline
Oct 10, 2013 - 10:36 am

for there to be a work around, would have to know the issue...  this is a one off condition so just need to work through it...

I will be out most of the day and Andy is on vacation so a slightly delayed response, but plan to investigate more tonight or tomorrow...

if you had a chance a couple quick tests would be to switch to default wp theme and see if it works.. if not, then deactivate all other plugins and see if works.. if so, then reactivate one by one until it breaks... then at least we know the conflict and how to proceed...  we just need to see what is munging the json response...

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Blaise
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sp_UserOfflineSmall Offline
Oct 11, 2013 - 6:06 am

Hi,

I understand the benefit of running these tests, but I have a development team working around the clock on the site and it will not be easy short term to conduct either of these actions. I will try this, but not immediately. 

Any other suggestions in the meanwhile would be most welcome.

kind regards

Blaise

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