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Stumped on Add Identities Plug-in
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Robb G
Member
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Feb 5, 2015 - 12:25 pm

I downloaded and installed the Add Identities plugin this morning. I activated it. I uploaded an icon, put in the subsequent information, but when I go to look for it as an option in my identities profile fields, it's not there with the others like Youtube, Facebook, etc.

When I go back to this plugin's administrative page, the new identity I put in isn't there. What am I doing wrong here?

Does the template tag have to be inputted even for it to be seen with the other identity fields in the edit identities tab in one's own profile?

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Yellow Swordfish
Glinton, England
SP Master
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Feb 5, 2015 - 12:32 pm

As so often happens seems to be working fine for me here.

Can you try adding another one and keep a close watch on the little yellow popup that will tell you if it  saved properly or not. If it fails it should tell you what happened.

andy-signature.png
YELLOW
SWORDFISH
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Robb G
Member
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Feb 5, 2015 - 2:57 pm

The yellow box says identities updated, but what I filled out in the administration page disappears whenever I press the update identities button.

When I go to my edit profile page where all my identity options are, my new identity doesn't show up.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 5, 2015 - 3:15 pm

No. It wont show up if it is not being saved which clearly it is not despite the message.
Two quick questions....
Do all other areas appear to work OK?
Have you uploaded any other items in the admin - like custom icons for example? And if so have they worked out OK?

andy-signature.png
YELLOW
SWORDFISH
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Robb G
Member
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Feb 5, 2015 - 3:55 pm

All other aspects of my forum seem to work fine. I went ahead and tried to upload a custom icon today for the forum and that worked, no problem.

Here's my website: http://playingwithsuperpower.com/forum/

I'm truly stumped.

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Feb 5, 2015 - 5:22 pm

Hey Robb,

Are you getting any errors in your PHP error log (server) or the SP Toolbox error log? Not notices - just errors.

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Robb G
Member
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Feb 5, 2015 - 6:00 pm

The last error in SP Toolbox was in November. Nothing since then.

There aren't any error logs on my PHP either.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 5, 2015 - 9:27 pm

try again with the browser console open...  you will see an ajax response in there when you save...  expand it and see what the response or html returned was....

what was the name of the file?  was it a valid unix file name?

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Robb G
Member
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Feb 6, 2015 - 1:01 am

This is what it says: GET http://playingwithsuperpower.c.....%206.png  [HTTP/1.1 404 Not Found 1139ms]

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2015 - 1:30 am

so if you go to forum - integration - storage locations, what do you see for the forum identities storage location?  is the location found?  and the location writable?

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