Support Forum
Good Day,
I have installed the newest version of the subscriptions plugin on my simple press forum. (v. 1.4.3) The subscribe to topic (button at the bottom of the thread) and subscribe to forum (heart button with plus symbol on the forum) buttons appear and work perfectly for administrators. The subscribe to topic button appears for for other users (as I have turned on subscription permissions for users) and works perfectly.
The issue I am experiencing is that the subscribe to forum button does not appear for other users. I have been unable to locate an additional permission or setting to enable. What am I missing?
Please note. I have completely updated my entire word press install, plugins, simple press & plugins to the most recent versions. I am running WP version 3.9.1 and I have included screenshots below of the WP and SP plugins I am currently running.
Thank you.
on forum - components - subscriptions, have you enabled forum subscriptions?
and just to make sure, you are looking on group view, correct? (you mentioned forum view)...
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Thank you for responding Mr. Papa.
Yes I have enabled subscriptions under components. I have attached a screenshot below.
My only mention of "Forum View" would be when viewing the main forum (as opposed to a sub forum or topic) as that is where the heart symbol should appear. Users, on my board, are still unable to subscribe to forums even though it has been enabled in subscriptions as well as in permissions. Any help would be much appreciated.
Thank you.
Yes it is. I am looking at the main page that shows all of the "Groups" within my page and their subordinate forums and sub-forums within those groups. This is the place where I can see the forum subscription "heart button" when logged in as an admin. None of my other users can see this button (when viewing groups) but they can see the individual topic subscription button on the bottom of each topic. I have made sure that subscriptions are enabled in the permissions for the user groups of my board users.
I have a user account that I created specifically for testing this and as such I am certain that I am viewing the correct page. The account I am testing is in a group with "Full Access" on my group and the "Full Access" permission set has subscribing enabled.
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