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Subscriptions plugin breaks my site forum
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Eric Bobrow
San Rafael CA
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Dec 31, 2014 - 2:18 am

Hi -

My site forum at http://architectsmarketing.com.....ome/forum/ was looking rather strange, as if the CSS was totally messed up. I verified that everything was up to date in WP and in SP, did some of the Toolbox > Housekeeping options, and tried changing SP Themes but it still didn't go back to the normal look.

I then turned off all of the SP Plugins, and it looked fine. After some quick testing, I found that when I turned on Subscriptions that the page breaks. I suppose it could be a conflict with something else; I'm using about 8 other SP Plugins, however all of the other ones work nicely.

The frustrating thing is that the Subscriptions plugin is the one that I really care about, since it allows users to be notified of activity on their threads or for forums in general.

Have you heard of anyone else having a problem with this plugin? I don't know when this issue started; it could have to do with the recent update to WP 4.1, although I've had no issues with anything else.

Your help and advice would be much appreciated. If it would be helpful to give you admin access to the site, let me know and tell me how to share this info with you securely.

Eric Bobrow

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 2:44 am

so when I view your site, I dont see any issue.. does that mean subscriptions is disabled?

any thing in the error log?

could it be this:  https://simple-press.com/docum.....on-errors/

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Eric Bobrow
San Rafael CA
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Dec 31, 2014 - 2:57 am

I had turned off the Subscriptions plugin so the forum would be functional.

Since you're online and taking a look, I have turned it back on so you can see what happens.

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 3:01 am

are you using the combined css cache?  forum - options - global settings... if so, try clearing it on forum - toolbox - housekeeping...

if no help, what about disabling it on forum - options - global settings...

which sp theme is that?

and not sure its related, but that theme is doing some horrible things...  loading its own  versions of jquery and jquery ui instead of using the wp versions...

<script type='text/javascript' src='http://architectsmarketing.com/wp-content/themes/optimizePressTheme/lib/js/jquery/jquery.noconflict.min.js?ver=2.3.3.2'></script>

<script type='text/javascript' src='http://architectsmarketing.com/wp-content/themes/optimizePressTheme/lib/js/jquery/jquery-ui-1.10.3.custom.min.js?ver=2.3.3.2'></script>

is that an option to turn off???   we have multiple users using optimizepress, so we know it works with simple press...

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Eric Bobrow
San Rafael CA
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Dec 31, 2014 - 3:09 am

I am not using the combined css cache.

I had been using the Default Theme 1.2.12 but changed it to your css-only 1.2.12 as part of my troubleshooting. I've never really gone into theme customization, so either one is fine by me.

The site is based on OptimizePress 2, and is current 2.3.3.2.

I am not doing anything specific related to jquery loading - this is apparently a part of OP2. I don't know if there is an option to turn this off.

I have no problems with any other plugins.

Would you like to take a look in the back end?

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 3:11 am

can you check for optimizepress options?  loading external jquery libraries like that is just poor and against wp standards...  and like I said, we have fair number of folks using optimizepress and simple press...

sadly, no clue if related or not...

did you ever check the link I gave you on the plugin directory name?

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Mr Papa
Simi Valley, CA
SP Master
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Dec 31, 2014 - 3:15 am

also, please check forum - toolbox - error log and see if anything reported there... errors, but not notices and warnings - at least for this issue...

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Eric Bobrow
San Rafael CA
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Dec 31, 2014 - 3:16 am

I've looked around in the optimizepress options and don't see anything related to jquery, sorry.

The subscriptions plugin folder is simply called subscriptions (as it should be). No extra "-1" or anything like that. Should I uninstall it and reinstall it? (and if so, please give me instructions)

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Mr Papa
Simi Valley, CA
SP Master
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Dec 31, 2014 - 3:19 am

No, think uninstalling wont help...  but if its not been used, cant hurt...  just go to forum - plugins - plugin list and for the subscriptions plugin you will see an uninstall link... click it... when done, just reactivate the plugin again and it will reinstall...

and the error log?

wp/sp admin access might help and worth a look... well past midnight here, so I am about to head off...   if you want to send credentials to ike, yellow swordfish and myself via pm, we can take a look... please be sure to link back to this topic so we know what its about...

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Mr Papa
Simi Valley, CA
SP Master
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Dec 31, 2014 - 3:20 am

and assume same looking site if you try a different sp theme?

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