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I checked the error log, and there was one from earlier today:
December 31, 2014 1:31 am | spaErrNotice | 1 | php
file: /simple-press/admin/panel-themes/forms/spa-themes-list-form.php
line: 82
function: spa_themes_list_form
Notice | Undefined index: parent
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no, that's a notice and not a player here...
so, please send the credentials and we can try to take a look... but afraid that's me done for the night... but @yellow-swordfish and @ike should be along shortly (in UK)...
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I changed the theme back to the Default > Silver and it still looks messed up with the Subscriptions plugin active.
If you don't think that uninstalling Subscriptions will help, then I won't do that. It is quite possible that some of our members have used it, so I wouldn't want to mess that up.
I am going to deactivate Subscriptions for now, since I'm going to bed; I'll send a PM with login credentials in the morning.
Thanks for your help - I hope we can get this figured out soon.
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Please see my PM reply.
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YELLOW
SWORDFISH
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wow. at a bit of a loss at the moment on this one... fundamentally, with subscriptions active, the simple press theme is loaded and all is well...
<link rel='stylesheet' id='sp-theme-css' href='http://architectsmarketing.com/wp-content/sp-resources/forum-themes/default/styles/default.php?color=silver&ver=4.1' type='text/css' media='all' />
with subscriptions deactivated, the sp theme css is no longer loaded... and not sure why... our theme getting loaded is not dependent upon any plugin (or at least not that I am aware of)...
looking at the integration options, also see a set up I cannot recall seeing before... both strict api and bypass head requirement set... odd combination... and dont recall optimizepress requiring that (only can recall one theme framework that required it)... but both settings are required to get something to show...
as a test, can you try a quick switch to the default wp theme and activate subscription plugin and see if it loads right? just trying to collect more data...
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I switched to the WP 2014 theme and the same issue happens. With Subscriptions deactivated, everything looks OK; with Subscriptions activated, the CSS is broken (or missing).
I have switched it back to OP2 for now.
Should we try turning off all the WP plugins to see if it's somehow a conflict with one of those?
Or uninstalling and reinstalling Subscriptions?
Or manually putting in a call for the CSS to be loaded for the Forum page?
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you are reading my mind...
next step was to uninstall subscriptions and try reinstalling it... if that failed, then uninstall, delete and upload a new one (in case a file is corrupted).....
hate to deactivate other plugins at this point, cause not sure how related, but may need too...
one other thing to check... anything in your server error log? not the forum error log but the php one physically on your server...
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I uninstalled and reinstalled Subscriptions, no change.
I uninstalled, deleted, downloaded a fresh copy from your site, then re-uploaded it (via SP plugin upload tool) and reactivated it, however the same problem persists.
I deactivated ALL WP plugins except for SP itself, the problem is the same: the forum looks fine without Subscriptions, while the CSS breaks when Subscriptions is activated.
Not sure where to find the PHP error log on the server.
Thoughts?
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The error log is really found differently depending on what setup you have, but generally speaking if you can test it locally using something like Apache then the error log can normally be found by right clicking on the server in the system tray. You can also view error logs through things like cPanel or other host tools.
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Ike is correct - varies from host to host...
can you check some permissions? what is permissions on wp-content? and what about on sp-resources? and within sp-resources, how about forum-plugins and within forum-plugins what about subscriptions?
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