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Topic Status plugin status sometimes not updating
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Mike Grace-Martin
Member
Pro Subscribers
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May 15, 2023 - 4:43 pm

This has happened a couple of times now where a forum moderator changes the topic status to "answered" or "closed" and then a forum subscriber comes back with a response and the topic status doesn't update to "new", which is the only topic status available to subscribers--i.e., the topic status stays at whatever status the moderator put it at instead of changing to "new".

This only happens every once in a while, but it's bad because our moderators won't see that the subscriber came back with a new response. Has anyone else reported this problem? Anything we can try to resolve it?

We are using v 3.3.1 of the Topic Status plugin, v 6.8.10 of Simple:Press, and we're at version 6.2 of Wordpress. Thanks.

*** Topic is supposed to say "sometimes NOT updating".

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Joakim (Simple:Press)
Sweden
Admin
sp_UserOfflineSmall Offline
May 29, 2023 - 9:19 am

Hi!

Sorry for the late reply. We are looking into you issue, currently we are working on an official PHP8.2 release that will be released soon.

Do you have any clue on when it happens? Does the other data such as the post dates change correctly for the topic when this happens?

Best regards,
Joakim @ Simple:Press

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