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plugins-topic
Uploader plugin
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Toby Jacobs
Member
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Aug 17, 2016 - 4:46 am

Hello,

 

I've just installed and activated the uploader plugin... I can not get it to work. Is there something obvious I should be doing?

 

Cheers

 

Toby

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Yellow Swordfish
Glinton, England
SP Master
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Aug 17, 2016 - 4:52 am

That's not a lot to go on. Can you explain what you mean by not being able to get it to work. What, exactly, is not working? And - of course - have you activated it?

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SWORDFISH
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Toby Jacobs
Member
sp_UserOfflineSmall Offline
Aug 17, 2016 - 5:09 am

I have activated it and looked at the setting in components>file uploads

 

When creating a new topic, or replying, I do not see any new options under the text box that allow me to upload a file... nothing seems to have changed.

 

Thanks

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Yellow Swordfish
Glinton, England
SP Master
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Aug 17, 2016 - 5:11 am

So no 'Attachments' button such as you will see under the editor window here? And are you logged in as the forum admin?

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SWORDFISH
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Toby Jacobs
Member
sp_UserOfflineSmall Offline
Aug 17, 2016 - 5:32 am

Nope, no 'attachments' button. I am logged in as admin.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 6:53 am

The forum appears to be gone. I don't see a logon form anywhere either by the way.

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Toby Jacobs
Member
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Aug 17, 2016 - 7:03 am

It's back online now...

If I give you my WP login details, would you be able to have a quick look... you might be able to spot an obvious quick fix?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 7:16 am

Sure...

Please PM credentials to both myself, to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

In this case you will need to make the account an SP Admin so that we can check out the forum admin pages.

By the way - the uploader plugin does not appear to be active

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 9:08 am

I don't know what to say to be honest. And I see it IS MultiSite. Probably the best bit of news is that my registered user DOES show up in all user lists.

Leaving aside specific errors for the moment I think there is a fundamental breakdown in structure. I do not know of course, so I am going to have to guess. Does your MS system use the 'blogs.dir/X' to determine site component storage or does it use the newer version? Because this originally older SP (5.5 series) still used blog.dir. And while the storage locations admin panel suggests they can all be accessed and written to, in actual fact it seems that some, at least, can not.

Additionally, I am not totally convinced that your database is allowing us to write to all of the tables, The file uploader plugin for example, needs to create 2 permissions and these have not happened. Additionally I tried to uninstall the file uploader plugin (so that I could reinstall it) and nothing happens when I try. But the browser console is reporting a network error although it provides no details.

If this were me I would uninstall the core SP plugin. Physically remove any folders it may have created, remove the two installed Sp plugins and theme and then start again from the position of completely updated WP and SP. Uninstall does, of course, remove any data buit it does - or should if the underlying WP behaves - create a new playing field.

Failing that I will need to bring my colleague @mr-papa into the discussion as he is much more knowledgable of MS than I am. Sadly however, he is away for a few days with only limited forum time available to him. But i will ask if he can peruse this and perhaps take a quick look at the website. he may have just the right question to ask...

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Toby Jacobs
Member
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Aug 18, 2016 - 7:58 am

As per my other posts, everything is now sorted.

 

Thanks so much for all the support.

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