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Users receiving new PM notification but no PM
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cwwcwi0ecnuwijcowecwreiovuejwcko
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Jan 9, 2013 - 10:21 am

Since I went live with my "new" website and the last version of SP with PM plugin, I have received 2 complaints of users receiving email with a new PM notification but no new PM messages.

Has this happened to other users? I didn't see it for myself yet, but what could it be?

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Yellow Swordfish
Glinton, England
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Jan 9, 2013 - 10:35 am

No - no other reports of such behaviour.
Are you using a WP caching plugin?

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cwwcwi0ecnuwijcowecwreiovuejwcko
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Jan 9, 2013 - 10:36 am

Nope, no caching. I will wait and ask the user to send me those emails and check user PM stats.

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Yellow Swordfish
Glinton, England
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Jan 9, 2013 - 10:46 am

Can you check the error log as well in case there was a DB write issue. That should generate a public-facing message but people can miss them sometimes.

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