Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
plugins-topic
White screen of death on the dashboard, buddypress plugin
Avatar
Shawn Gaske
Member
Free Members
sp_UserOfflineSmall Offline
Jan 25, 2014 - 10:20 am

What the title says. I've double checked the folder name to ensure it's correct - It is. Not really sure whats going on here, and the one other thread I was able to find on this issue was ....lacking in resolution.

Had anyone had this issue and been able to resolve it?

 

Thanks.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 25, 2014 - 10:28 am

it has not been an issue for anyone...  short of wp missing name the uploaded plugin folder to buddypress1 or something...

check your server error log, it should have more info...

Avatar
Shawn Gaske
Member
Free Members
sp_UserOfflineSmall Offline
Jan 25, 2014 - 10:44 am

There is nothing in my error log that has anything to do with simplepress. I checked my simplepress error log, and there is one error, mostly notices.

 

The one error is:

January 25, 20148:07 am | spaErrWarning | 2 | php


file: s/simple-press/sp-api/sp-api-plugins.php
line: 82
function: closedir
Warning | closedir() expects parameter 1 to be resource, null given

 

I'm no expert, but that doesn't appear to be related to the buddypress plugin.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 25, 2014 - 1:55 pm

to be sure... running wp 3.8.1, latest bp v1.9.1 and latest sp bp v1.1.1?

not sure how it could white screen of death without some sort of error message... there is an error somewhere, just need to know it...  it wont be an notice, but a critical error...  unless perhaps, just running out of php memory...

Avatar
Shawn Gaske
Member
Free Members
sp_UserOfflineSmall Offline
Jan 25, 2014 - 4:53 pm

Indeed, all my software is fully up to date. 

 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 26, 2014 - 1:25 am

well... gonna need some more info unfortunately...  its a one off and need a bit of guidance on where its dying...  when it dies like that, it almost always writes an error to the php error log...

maybe you could try adding this to your wp-config.php file and try again:

define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);

this will allow wp to output more errors to the screen... and hopefully have some useful info...

Avatar
Shawn Gaske
Member
Free Members
sp_UserOfflineSmall Offline
Jan 27, 2014 - 11:42 am

Ok. So now, rather than showing the white screen of death on the dashboard upon activation, it appears to work. Until I attempt to navigate anywhere on my site, I then get a "no data received" error in my browser. This plugin completely broke my site... I deleted the plugin manually and now all is fine. 

I just can't believe that this isn't happening to anyone else - My install is default wordpress 3.8.1, default simple:press, etc, nothing is customized or changed other than my theme (a few lines of CSS). I checked my PHP memory limit, it's fine, I checked my logs, nothing related to simple:press or buddypress plugin that I can see. I'm at a loss. 

At this point I'm giving up on the buddypress plugin. All the other plugins that I paid for seem to be working fine, it's just this one. I can live without it. 

 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 27, 2014 - 12:04 pm

It is a most popular plugin used by a large number of users and no - no other such issues.

So did you not try the suggestion in post #6 which should have shown up any errors to the screen?

And have you considered the possibility that the download you made of the plugin is simply corrupt and might be worth replacing with a fresh copy?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Shawn Gaske
Member
Free Members
sp_UserOfflineSmall Offline
Jan 30, 2014 - 1:16 am

I checked everything, I re-downloaded the plugin, reinstalled, etc etc. Tonight i actually deleted wordpress completely and installed fresh. Loaded up simplepress fresh, installed the buddypress plugin and blam. The plugin works, however all the content in my wordpress admin dashboard, including the admin toolbar, are gone. The left side menus are intact but if I can't access the options in the content area what use is that? I'm really disappointed here. I'm just not convinced that I'm the only person experiencing this - as I said, everything is fresh, no customizations, nothing. The only plugins installed are buddypress and simplepress. This is frustrating, because now that I can see what the plugin can do, i really want to use it. 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 30, 2014 - 4:51 am

Sorry - but what do you mean by 'gone'? And what parts of the menu? Everything? WordPress? SP? BP? I do not have enough information here to understand what you are seeing.

And once again we ask - did you try the very simple suggestion in post #6.

Or - alternatively - there has to be something in your php error log - and I mean the php error log on the web-server. There was probably something in there regarding your white screen.

Oh - and yes - sorry - but this is unique and when something is unique it always comes down to a 'local' issue which are often the hardest to find of course.

 

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17363
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625