Support Forum

Mobile Theme not Updating

SV sorlac vasquez
sorlac vasquez
Member
Member since Sep 2015
19 posts
Oct 1, 2015 · 7:21 pm · Edited

Hello.

I recently purchased the “Reboot” theme which comes with mobile support. Previously, I was using the “Default” theme.

I switched over to the new theme under Forum -> Themes -> Available themes, also under Mobile Phone Theme, and under Mobile Tablet Theme.

On my computer, I see that the theme changed. On my phone (and other peoples’ phones), I still see the “Default” theme.

I looked at this page in the codex, but it appears to be out of date.

What do I need to do to switch the theme for mobile browsing?

5 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Oct 1, 2015 · 9:43 pm

there are three tabs…  available themes, mobile phone theme and tablet theme phone…

are all changed to the new theme?

and no caching plugins on your site?

do you have url to your site?

are you using combined css caching? its on forum – options – general, but is cleared when theme changed… if using, you can try clearing on forum – toolbox – housekeeping…

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Oct 3, 2015 · 5:06 pm

might get users to clear their cache?   I see reboot theme (blue) on my phone (actually tried emulator, android and iphone – all see reboot) when I visit…  same for tablet…

SV sorlac vasquez
sorlac vasquez
Member
Member since Sep 2015
19 posts
Oct 4, 2015 · 4:21 pm

Clearing caches on the phones’ browsers resolved the “issue”.  Thanks.