Support Forum

PayPal payment processed correctly but shows FAILED here

GJ Gary Jones
Gary Jones
Member

I’ve quite possibly paid twice for the Reboot theme, only because I didn’t notice the PayPal message on the first payment. I went through it again and PayPal said I had sent the funds to SimplePress successfully, but then I got the same FAILED message here. I have no idea what’s going on. 

1 Answer

New Answer

MP Mr Papa
Mr Papa
Member

I do see what appears to be two transctions… One show complete but other failed… I resent the receipt for the successful one… 

I went ahead and refunded the duplicate transction…

Sorry for the issue…