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It's also possible it's a WP plugin interfering. Might be worth running the WP theme you had and disabling all WP plugins except SP. Sometimes it's just a case of whittling down the problem.

Did you ask the theme developers?

I understand but we'd rather see you up and running, and able to use something you've purchased from us and should rightly be able to use!

It's unfortunate that your theme developer is most unhelpful.. It's also hard to judge how knowledgeable somebody is when it comes to WP and things like CSS so I'll just go over the easiest way to put this right - or at least test a fix.

First locate your main.min.css file which I've done through the browser inspector, and open it. You will find it here:

wp-content / themes / dt-the7 / css / main.min.css

Then locate the lines:

figure, form {
    margin: 0px;
}
* {
    padding: 0px;
    margin: 0px;
}

These rules need to be removed but It's probably best just to comment them out rather than deleting so they can be put back if need be. So add a /* before and a */ after the code i.e:

/*
figure, form {
    margin: 0px;
}
* {
    padding: 0px;
    margin: 0px;
}
*/

Please note the 'figure, form' and the star rules might not be together so you might need to search for each individually and comment them out separately.

As I said, we'd much rather see things fixed as long as you are happy to experiment a bit..

Takes a little hunting there as it's horribly condensed! The rules are there, try searching for:

*{padding:0;margin:0}

and

figure,form{margin:0}

Might be best just to make a copy of the main.min.css file so you can just delete them from the original to make things easier. 

It's worth noting that this could potentially have a knock on effect on parts of the WP theme although that will be unknown until the rules are removed..

Unfortunately the reasoning behind the rules i.e what they are for, is only something the theme developer can help with, as I said this is really their territory. All we're doing here is pinpointing the problem.

You should then be able to ask them firstly why the rules are there and if removing them will cause any adverse effects.

It's really poor customer service in behalf of the theme developers especially considering I found it on themeforest with quite a price tag!

Why it's happening with other themes I can't explain which is what lead me to believe it might be coming from a plugin possibly minifying the themes CSS.

Either that or the other themes you tried were from the same developer?

Anyway - Glad you are up and running, would be interested to hear what they say. Keep us updated if their are any developments!