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themes-topic
Reboot Theme and PM System
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Alan Aldis_1
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Jul 15, 2015 - 3:02 am

Thanks Ike,

I have tried a few themes and get the same results, apart from the default WP-themes.

Guess I am going to have to try and find a theme that works with the PM plugin.

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Ike
Sawtry, UK
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Jul 15, 2015 - 8:16 am

It's also possible it's a WP plugin interfering. Might be worth running the WP theme you had and disabling all WP plugins except SP. Sometimes it's just a case of whittling down the problem.

Did you ask the theme developers?

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Alan Aldis_1
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Jul 15, 2015 - 8:56 am

Yeah I tried disabling all plugins apart from SP with the same results.

Also tried quite a few WP themes and it seems anything other than the basic WP themes I get the same result.

Spoke to the WP-theme owner and he is not able to help on 3rd party plugins not on WP repo.

To me it seems that I am not going to be able to use the Reboot theme, which is a shame, it was part of the free theme with my membership purchase, so not really lost any money..

I appreciate your help Ike, going to stick with the SP-default theme for the moment until I can find a WP-theme that will work and that I and my users like. Just one of those things I guess.

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Ike
Sawtry, UK
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Jul 15, 2015 - 9:06 am

I understand but we'd rather see you up and running, and able to use something you've purchased from us and should rightly be able to use!

It's unfortunate that your theme developer is most unhelpful.. It's also hard to judge how knowledgeable somebody is when it comes to WP and things like CSS so I'll just go over the easiest way to put this right - or at least test a fix.

First locate your main.min.css file which I've done through the browser inspector, and open it. You will find it here:

wp-content / themes / dt-the7 / css / main.min.css

Then locate the lines:

figure, form {
    margin: 0px;
}
* {
    padding: 0px;
    margin: 0px;
}

These rules need to be removed but It's probably best just to comment them out rather than deleting so they can be put back if need be. So add a /* before and a */ after the code i.e:

/*
figure, form {
    margin: 0px;
}
* {
    padding: 0px;
    margin: 0px;
}
*/

Please note the 'figure, form' and the star rules might not be together so you might need to search for each individually and comment them out separately.

As I said, we'd much rather see things fixed as long as you are happy to experiment a bit..

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Alan Aldis_1
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Jul 15, 2015 - 9:53 am

Tried Searching for that in the main.min.css but can not find it.

Here is the file in that location.

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Ike
Sawtry, UK
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Jul 15, 2015 - 10:14 am

Takes a little hunting there as it's horribly condensed! The rules are there, try searching for:

*{padding:0;margin:0}

and

figure,form{margin:0}

Might be best just to make a copy of the main.min.css file so you can just delete them from the original to make things easier.

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Alan Aldis_1
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Jul 15, 2015 - 10:18 am

Yep found that and that worked,

Thanks

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Ike
Sawtry, UK
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Jul 15, 2015 - 10:20 am

It's worth noting that this could potentially have a knock on effect on parts of the WP theme although that will be unknown until the rules are removed..

Unfortunately the reasoning behind the rules i.e what they are for, is only something the theme developer can help with, as I said this is really their territory. All we're doing here is pinpointing the problem.

You should then be able to ask them firstly why the rules are there and if removing them will cause any adverse effects.

It's really poor customer service in behalf of the theme developers especially considering I found it on themeforest with quite a price tag!

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Alan Aldis_1
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Jul 15, 2015 - 10:30 am

Very true poor support from them but I will ask again to see if they can help.

Strange that it also happening on a few of the other themes as well.

Appreciate the help though and will see if it does have any knock-on effect anywhere else.

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Ike
Sawtry, UK
Member
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sp_UserOfflineSmall Offline
Jul 15, 2015 - 10:49 am

Why it's happening with other themes I can't explain which is what lead me to believe it might be coming from a plugin possibly minifying the themes CSS.

Either that or the other themes you tried were from the same developer?

Anyway - Glad you are up and running, would be interested to hear what they say. Keep us updated if their are any developments!

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