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Unexpected Actions Menu Behavior with Reboot on Mobile
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jim
Here and Now
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Apr 14, 2016 - 3:23 pm

Mr Papa said
... the slider should open at the bottom like that...

So close...

After updating to SP 5.6.5, I no longer experience the jump to #top when clicking the Actions button. Yay!

The Actions pop-up/slider, however, still slides up from the very bottom of the page, not from the bottom of the viewable area. Instead of sliding up from the bottom of the browser window in plain view, I have to scroll all the way down to the bottom of all page content to discover it has slid up at the very bottom, and stuck there.

The screenshot below shows the slider stuck at the bottom, after scrolling all the way down.

FYI: I cannot replicate the issue on this site. In these forums, the Actions slide up within the current view as expected.

What might cause this behavior so I can troubleshoot further. I have once again ruled out any plugin conflict.

So...progress is good, but the issue on our site is only half fixed! cool

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Ike
Sawtry, UK
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Apr 14, 2016 - 4:48 pm

I've been looking at it for well over half an hour and can't see a way within the browser console to get the menu to scroll with the page.

There are a couple of things I guess could be interfering, I've noticed that it renders the SP actions popup at the very bottom of your page footer, but below that is some extra stuff, and also there is an arrow that takes you to the top of the page that scrolls with the page perfectly.

Just ideas to look at, sorry I can't be more helpful but I will take another look later after a break!

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jim
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Apr 14, 2016 - 9:23 pm

Ike said
I've noticed that it renders the SP actions popup at the very bottom of your page footer...

Yes, but here it opens at the bottom of the viewable browser window as expected. confused

...but below that is some extra stuff, and also there is an arrow that takes you to the top of the page that scrolls with the page perfectly.

I did test this with both of those items (global footer content and scroll-up link) turned off. Tools still slid up from the bottom of the page, not bottom of the window.

Thanks for taking a look! Any other suggestions for further troubleshooting gladly welomed.

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jim
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Apr 14, 2016 - 9:41 pm

Interesting... iPhone UA emulators in Chrome and Firefox on may desktop (MacBook) show the expected behavior, with the tools sliding in at the bottom of the viewable browser window, yet on my iPhone 6, they still stick at the boot in the footer, in both Safari and Chrome.... confused

OK. Just confirmed it's the theme. Activated Twenty Fourteen on our dev install, and the slider shows within the window. Bummer. Any tips for making this work with our theme? Is there some function or CSS going on that I might be able to hack in and get this working?

Any thoughts are certainly appreciated, but I do understand this may reach beyond the scope of support here. Thanks again!

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Yellow Swordfish
Glinton, England
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Apr 15, 2016 - 4:26 am

Pretty much stumped at the moment!
What WP theme are you using? If I can get hold of a copy I might be able to work out what the issue is... although it's a long shot.

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SWORDFISH
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jim
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Apr 15, 2016 - 10:42 am

Yellow Swordfish said
What WP theme are you using?

Woo themes, "For The Cause" - check your PM inbox.

Thanks!

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Ike
Sawtry, UK
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Apr 15, 2016 - 1:27 pm

Hey Jim,

Andy has now left for a few days, and I'm not sure if he got a chance to take a look. Feel free to PM myself and Steve also, but I can't promise either of us will be able to figure it out - I could be wrong but I think Andy did most of the work on the tools popup.

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jim
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Apr 15, 2016 - 1:37 pm

Ike said
Feel free to PM myself and Steve also...

Awesome, thank you! Sending PMs now...

Andy did reply just before he left, and I do understand this is no show-stopper, but do appreciate the help! Thanks again.

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Mr Papa
Simi Valley, CA
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Apr 15, 2016 - 9:11 pm

wonder if the theme is fixing itself relative to everything else (usually problematic), but would have to look...  first order of business for me is handling the couple of plugins that have an undefined function call...  so might be tight before my business trip (bad timing with @yellow-swordfish on vacation) starts on sunday, but shall try... 

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jim
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Apr 15, 2016 - 11:02 pm

No rush here...thanks for the all the great help as usual!

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