Troubleshooting: Providing Server Info

Sharing your server information with us greatly aids in quick and accurate troubleshooting. It enables our support team to provide faster, more effective assistance with any issues you encounter.

Accessing Server Info with Simple:Press Plugin

  • Step 1: Log into WordPress at
  • Step 2: Select ‘Forum’ from the admin menu.
  • Step 3: Navigate to ‘Toolbox’ > ‘Environment’.
  • Step 4: Find server details under ‘Environment’.
  • Step 5: Copy the info for and paste in the forums or when emailing us.