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Have Silver Membership - Unable to download plugin
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Elsa Elsa
63 Posts
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1
Mar 21, 2019 - 7:24 pm
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Hi there! I am logged in, trying to download the Gravatar plugin.

https://simple-press.com/downl…..he-plugin/

It wants to charge me. Not sure what the problem is. I’ve not run into this before.

Thanks!

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SP Community Support

280 Posts
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2
Mar 21, 2019 - 7:48 pm
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Hi:

I can take a look at this.  But to do that I would need to log in as you which means I would need to reset your password. You can reset it on the ACCOUNT page later.

Let me know if this is ok and I’ll start to dig into this for you.

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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SP Community Support

280 Posts
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3
Mar 22, 2019 - 4:55 am
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Actually, I think we might have resolved the issue for you. Can you try doing the download again and let me know if it works?

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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Elsa Elsa
63 Posts
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4
Mar 22, 2019 - 5:34 am
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It did work. Thank you!

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SP Community Support

280 Posts
(Offline)
5
Mar 22, 2019 - 5:38 pm
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Great, glad to hear it!

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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